Guillaume Maugin

Engineering Manager Scale Team at TheFork, a TripAdvisor company
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Contact Information
us****@****om
(386) 825-5501
Location
Nantes, Pays de la Loire, France, FR

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Experience

    • France
    • Technology, Information and Internet
    • 700 & Above Employee
    • Engineering Manager Scale Team
      • Mar 2020 - Present

      Nantes, Pays de la Loire, France Manager of a cross-technical team called 'Scale' of 8 Salesforce & Talend developers supporting the growth of our Sales & Customer Care department, my missions are : + Advocate & Influence to build the appropriate team to reach company’s goals + Closely work with Product team to build Vision & Roadmap + Ensure relationship and follow up on projects’ deliveries with stakeholders + Handle team members’ career (Recruitment, Onboarding, Compensation, Growth) + Contribute to our… Show more Manager of a cross-technical team called 'Scale' of 8 Salesforce & Talend developers supporting the growth of our Sales & Customer Care department, my missions are : + Advocate & Influence to build the appropriate team to reach company’s goals + Closely work with Product team to build Vision & Roadmap + Ensure relationship and follow up on projects’ deliveries with stakeholders + Handle team members’ career (Recruitment, Onboarding, Compensation, Growth) + Contribute to our engineering manager community and Champion agile development practices Show less

    • Canada
    • IT Services and IT Consulting
    • 700 & Above Employee
    • IT Project Manager
      • Jun 2018 - Mar 2020

      Nantes Area, France + Handle a multidisciplinary technical team (+10 p.) for the maintenance & evolution of a website on Salesforce Commerce Cloud platform + Oversee the entire life cycle of the projects with team, time and activity management using Agile methodologies + Career management including coaching, mentoring & evaluating team members. + Proactively manage changes in project scope, identify potential crisis and elaborate contingency plans + Keeping a constant positive connection with the client

    • France
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Technical Project Manager Key accounts
      • Sep 2015 - May 2018

      Nantes + Conception from need analysis and implementation of our SAAS solution into the clients' environnement + Connection to differents tools of online client relationships such as CRM : Salesforce, MS Dynamics, CTI, Ticketing tools : Zendesk, and Analytics : Google, Omniture + Technical advisor on differents topics linked to the solution : API, App Integration, Online Communication channels, Security

    • Program Manager
      • Apr 2014 - Sep 2015

      Région de Nantes, France + Project management (needs analysis, planning and follow-up of the differents steps) + Analysis of customer journey on website to elaborate targeting strategies + Responsible for following up key account clients and ensure upsell revenue

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Web developer JAVA/J2EE
      • Mar 2013 - Sep 2013

      Région de Nantes, France + Development of an ecommerce platform in J2EE + Specification from benchmark study of competitors + Conception from Java framework (Spring,Struts,Hibernate)

    • France
    • Information Technology & Services
    • 1 - 100 Employee
    • Vice-President
      • May 2011 - Sep 2012

      Angers + Team management of 20p + Take part in negociation and handle external relationship with other associations + Project lead for web development

    • Communication Project Manager
      • Sep 2010 - Sep 2011

      + Develop the association's branding in order to get new prospects + Organize training and conferences to attract new students + Coordinate website development

Education

  • Eseo
    Master of Engineering (M.Eng.), Informatique, gestion de projet, réseaux et sécurité
    2008 - 2013
  • Audencia Nantes Ecole de Management
    Master of management and international business, Project Management
    2013 - 2014

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