Experience

VOIRIN, Conseil en Management

• Retraité

  • Jan 2022 - Present

• Directeur | Senior Consultant

  • Mar 2015 - Jan 2022

  Missions d'accompagnement des Directions des Systèmes d'Information dans leurs évolutions, transformations fonctionnelles, organisationnelles et techniques. J'aide les DSI face au défi de la révolution numérique et de leur nécessaire repositionnement/reconnaissance au sein de l'entreprise ou de l'institution.



Atos

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Chief Process Officer

  • Apr 2012 - Jan 2022

  - Developped and led a team of +220 Subject Matter Experts, executing all processes of the main Atos France contracts (x80). Run rate of x00m€ yearly revenue generating Services. Creation and animation of a maturity-based model supported by an effective continuous improvement approach. - Led the workforce reduction effort for the MS entity and the “High Level profiles” hiring campaign. - Head of the Customer Governance practice with regular customer interactions. - Developped and led a team of +220 Subject Matter Experts, executing all processes of the main Atos France contracts (x80). Run rate of x00m€ yearly revenue generating Services. Creation and animation of a maturity-based model supported by an effective continuous improvement approach. - Led the workforce reduction effort for the MS entity and the “High Level profiles” hiring campaign. - Head of the Customer Governance practice with regular customer interactions.



Orange Business Services

• India
• IT Services and IT Consulting
• 200 - 300 Employee

• Account Business Unit Director

  • Aug 2010 - May 2012

  - Cluster Head deputy for 6 large business accounts over Europe (3M, the EU, GSK, KPMG, VISA and HP) - Acting as Account Business Unit Director for a large account (>40M€ a year). Run a recovery Margin improvement Plan - Cluster Head deputy for 6 large business accounts over Europe (3M, the EU, GSK, KPMG, VISA and HP) - Acting as Account Business Unit Director for a large account (>40M€ a year). Run a recovery Margin improvement Plan



Alcatel-Lucent

• Telecommunications
• 1 - 100 Employee

• IT Business Partner

  • 2007 - Aug 2010

  - IT Business Partner Director, in charge of the relationship (assistance to specifications, maintenance and projects, budget design and follow-up, Quality of Service) towards VP business executives (Services, Sales, Corporate Communication, HR, Intranet/internet, eCommerce, Procurement, Real-estate, Identity & access Mgmt) > Manager of a cross functional international team (~50 persons located in France, US, Canada, China) > Direct management of large corporate projects… Show more - IT Business Partner Director, in charge of the relationship (assistance to specifications, maintenance and projects, budget design and follow-up, Quality of Service) towards VP business executives (Services, Sales, Corporate Communication, HR, Intranet/internet, eCommerce, Procurement, Real-estate, Identity & access Mgmt) > Manager of a cross functional international team (~50 persons located in France, US, Canada, China) > Direct management of large corporate projects (e.g. MyHR deployment >30M€, 4 year project, 70+ countries). > Full project life cycle: Assistance to business specifications, Business Cases, 3rd party vendor/integrator selection, Program Management, on-time delivery, on-quality and customer satisfaction, application maintenance (Enhancement request and break fix) > Accountable for financials : Budget, Outlook, Actuals vs Business Case Show less - IT Business Partner Director, in charge of the relationship (assistance to specifications, maintenance and projects, budget design and follow-up, Quality of Service) towards VP business executives (Services, Sales, Corporate Communication, HR, Intranet/internet, eCommerce, Procurement, Real-estate, Identity & access Mgmt) > Manager of a cross functional international team (~50 persons located in France, US, Canada, China) > Direct management of large corporate projects… Show more - IT Business Partner Director, in charge of the relationship (assistance to specifications, maintenance and projects, budget design and follow-up, Quality of Service) towards VP business executives (Services, Sales, Corporate Communication, HR, Intranet/internet, eCommerce, Procurement, Real-estate, Identity & access Mgmt) > Manager of a cross functional international team (~50 persons located in France, US, Canada, China) > Direct management of large corporate projects (e.g. MyHR deployment >30M€, 4 year project, 70+ countries). > Full project life cycle: Assistance to business specifications, Business Cases, 3rd party vendor/integrator selection, Program Management, on-time delivery, on-quality and customer satisfaction, application maintenance (Enhancement request and break fix) > Accountable for financials : Budget, Outlook, Actuals vs Business Case Show less



Alcatel

• Türkiye
• Telecommunications

• Head of Application Development & Maintenance Department

  • 1999 - 2006

  Head of Applications department (mainly HRIS) from 2003 – 2006 Lead of the “merger” activities with Lucent (2006) for the HR, procurement, communications IT Director in charge of Corporate Information System for Human Resources, Communications and Procurement Management of a dedicated competency center for the corporation (Business analyst, Subject Matter experts, application development workforce – 50 IT experts) Head of Applications department (mainly CRM) from 1999 –… Show more Head of Applications department (mainly HRIS) from 2003 – 2006 Lead of the “merger” activities with Lucent (2006) for the HR, procurement, communications IT Director in charge of Corporate Information System for Human Resources, Communications and Procurement Management of a dedicated competency center for the corporation (Business analyst, Subject Matter experts, application development workforce – 50 IT experts) Head of Applications department (mainly CRM) from 1999 – 2003 Department Manager in charge of Corporate CRM Applications (Siebel based) for Service and Sales business organizations Head of internal IT governance including security (awareness campaign, data protection and data privacy compliance, SOX) & quality department, SLA and contract management with the Infrastructure and Operations group

• HR Subject Matter Expert for an IT Outsourcing Project

  • Jan 1998 - Dec 1998

  - HR subject matter expert for an European “infrastructure” outsourcing deal over 5 countries

• Head for Change Mgmt and Integration into production (ITIL)

  • Apr 1996 - Dec 1997

  Management of ITIL “Change Management” & “Integration into production” processes

• Head of HR reporting and compensation management

  • Jan 1992 - Dec 1995

  - HR expert– Business intelligence (Analysis, Simulation and Forecasts) – HRIS lead within the HR department – Scope France, 5 000 employees - HR Reporting + Compensation: Market benchmarks, support to the salary increase campaigns - HR expert– Business intelligence (Analysis, Simulation and Forecasts) – HRIS lead within the HR department – Scope France, 5 000 employees - HR Reporting + Compensation: Market benchmarks, support to the salary increase campaigns



Capgemini

• India
• Information Services
• 1 - 100 Employee

• Project Management & Lead Configurator

  • Feb 1983 - Dec 1991

  - IT Project Leader in HRIS (selection and implementation of a brand new HRIS, 5000 people, 15 premises) - IT Lead configurator – “Vidéotex” environment - IT Project Leader in HRIS (selection and implementation of a brand new HRIS, 5000 people, 15 premises) - IT Lead configurator – “Vidéotex” environment



Multicritères

• France

• Manager

  • 1988 - 1989

  Mes responsabilités étaient double : promotion commerciale et mise en œuvre de solutions "vidéotex"​ hébergées et "on-premise" pour des institutions publiques , consulaires et sociétés privées Mes responsabilités étaient double : promotion commerciale et mise en œuvre de solutions "vidéotex"​ hébergées et "on-premise" pour des institutions publiques , consulaires et sociétés privées