Expert

• Jun 2022 - Present

Эксперт на курсе «Веб-аналитика» по инструменту GA4 Эксперт на курсе «Веб-аналитика» по инструменту GA4

Midle web/mobile Analyst

• Sep 2021 - Present

Аналитик данных (обучение)

• Oct 2020 - Aug 2021

Во время учебы постоянно работал с такими библиотеками как pandas, numpy, matplotlib, seaborn, sklearn. Работа проходила в основном в Jupyter Notebook. А также много времени уделял SQL и закончил еще 2 дополнительных курса. Дополнительно изучены библиотеки Catboost и xgboost. Из интересных проектов: 1. Проект по временным рядам: необходимо было предсказать количество заказов такси имея исторические данные. Задача была получить RMSE на тестовой выборке не более 48 (заказов). Было сделано: - исследовательский анализ данных - сгенерированы новые фичи для обучения модели - построены и протестированы 4 модели, из которых выбрана лучшая Финальный результат - модель: LGBMRegressor, RMSE - 37.44 Ключевые библиотеки: pandas, sklearn, catboost, lightgbm, xgboost, lightgbm 2. Выбор региона для добычи нефти. Нам были даны данные по 3-м регионам по 100 000 месторождений в каждом, где были измерены качество нефти и объём её запасов. Задача Построить модель для определения региона, где добыча принесёт наибольшую прибыль. Проанализировать возможную прибыль и риски. Было сделано: Проведен достаточно большой анализ всех дынных. Построена модель которая предсказывает запасы сырья. По каждому региону найден 95% доверительный интервал по прибыли Посчитан риск убытков в регионе Финальный результат - однозначно определен регион с наименьшей вероятностью убытков и также он оказался самым прибыльным. Ключевые библиотеки: Ключевые библиотеки: pandas, sklearn, matplotlib, numpy Проекты можно посмотреть здесь: https://github.com/MatveyPopkov/Projects Show less

Account Manager Key Account

• Feb 2018 - Aug 2021

Main Duties: -Process print and print related projects using Company systems and technology. -Ensure the appropriate numbers of quotes are obtained for all work. -Build working relationships with internal and external suppliers and customers to facilitate the smooth running of all projects/jobs and the collection of reporting data. -Monitor on time delivery and Service Level Agreement performance. -Ensure work is produced within operational guidelines and records are kept in a standard format. -Managing projects / jobs from brief to completion. -Identify cost or process improvement opportunities -Liaise with suppliers to collate and clarify extra costs. -Ensure jobs are invoiced upon completion. -Ensure Service Level Agreement data is collected, recorded and conforms to account objectives. -Escalate potential issues / resolutions to the appropriate senior manager. -Promote best practice within the team -Delegate to team members as appropriate. -Show leadership and take ownership of situations and problems. -Identify opportunities within the client and escalate to the Account Director or Senior Account -Manager to support account development. Show less

Key Account Manager

• Oct 2016 - Jan 2018

Responsibilities:- Work with Key Accounts (all foreign customers + base of 150 companies)- Responsible for all client communications, customer solution, conflict resolution, and compliance on client deliverables and revenue- Process of B2B calculation requests- Contract management, treaty obligation monitoring- Desk-work, workflow and document management- Prepare presentations and commercial offers- Present business proposals to potential customers- Communicate the client's goals and represent the client's interests to the production- Supervise orders placed with sub-contractors- Statistics gathering, account keeping in CRMKey Achievements:• In a very short period (2 weeks) took over from the three sales managers a lot of information about customers and there was no reclamations from this customers• Performance of a sales plan (the plan for the year is about 14 million RUB)• Signed contracts with 60 new customers• Increase in sales for each customer by an average of 15% Show less

Outsourcing project manager

• Jun 2015 - Sep 2016

Outsourcing Project management:- Responsible for all operations connected with 4 outsourcing projects- Purchase of all necessary supplies and consumables, which necessary for normal project work- Control of the maintenance of order in warehouses and print-rooms- Ensure that all processes and procedures are completed, quality standards are met, and that projects are profitable- Communicate the client's goals and represent the client's interests to the team- Manage technical process and resolve technical issuesSales activity:- Personal meetings with customers for the company presentation (provide customers with all the necessary samples) - Continuous consulting on new customer services- Calculate all requests from customer, commercial offer preparation for onsite services, as well as the expansion of onsite services- Contract formulation and additional agreements preparation for actual transactions- Search for new customers through references and in the existing customer baseKey Achievements:• Succeed to reach an agreement on prolongation of the contract with the current customer for 2 years • Successful management of all projects, SLA compliance throughout the whole projects work• Received extensive experience in the development of an emergency solution for the customer in organizing the printing infrastructure at the event• Customers development with access to other units and receipt of voluminous orders in addition to the existing contract. (increase in sales for one customer up to 40%) Show less

Product manager

• Jul 2015 - Aug 2016

Duties:B2C:- The creation of a new product (new section in the online store) http://myprintshop.ru/modulnye-kartiny/- Competitor analysis.- Pricing for this product- The development of promotion strategy.- Content creation (text, photos, etc.)B2B:- Product analysis. The direction of graphic arts (large-format printing).- Pricing of 25 positions. On the basis of market analysis and competitor analysis.- Prepare product presentations for internal and external use.- Performance of a sales plan.Key Achievements: • Increase in sales by 15% over previous year• New product - module art panels. Show less

Store manager

• Jan 2013 - Jun 2015

Responsibilities:- As a store manager, I’ve been involved into all operational processes- Production center management, 25 people on the staff- Responsible for budget planning for the next year- Conclusion of long-term service contracts and materials supply contracts- Training of production and sales personnel in new technologies and production processes- Responsible for negotiating with suppliers and signing long-term contractsKey Achievements:• Less employee turnover• Creation of a stable motivated production team, capable of fulfilling orders of any complexity• Reducing production costs by 13% compared to the previous year• Develop and implement an effective working process between production and sales department• Signed several profitable contracts with new suppliers, which made it possible to save the production budget Show less

Production coordinator (Production department)

• Jan 2013 - Jul 2013

Responsibilities:- Present new services and technologies to the sales department- Distribute large orders between two production sites- Collect feedback from the staff of the centers on their interaction- Prepare presentation materials for retail clients- Train new employees (together with the trainer of the production department)- Search for new and alternative materials at the request of the sales department- Develop new products in conjunction with the marketer, training of personnel, launching in-line productionKey Achievements:• Developed instructions for new equipment• Gained extensive experience in negotiating with suppliers and reaching an agreement on obtaining favorable conditions for working with the company• Developed a ready-made set of conference handouts. A personalized folder with a ring mechanism, which is successfully uses by leading conference organizers (The Moscow Times, RBC, Pravo.ru, ICEenergy, GCS, etc.) 1,000 copies per month Show less

Bookbindin shop foreman

• Sep 2011 - Dec 2012

Monitored the quality standard of finished goods according to company and customer specifications Supervised the filling of all orders and the packing and crating of all finished materials according to delivery schedule Ensured proper operation of all bindery equipment and requested maintenance when necessary Reviewing and scheduling in consultation with the sales and the shop manager Holding of daily production meeting at the start of the shift Managing all the routine work of the bindery, controlling cost and defect production Addressing and solving workers concerns Coordinating with the shop manager for resolving major issues Emphasizing importance of quality in products Ordering supplies for the bindery as required Preparing production and maintenance schedule Keeping time sheet Key Achievements: Successful management of shift of 45 people. Trained 3 new employees Successful deadline management. All order done in time. Show less

Сustomer manager assistant

• May 2009 - Sep 2009

Advise customers on the location, selection, price, delivery, use and care of goods available from the store. Prepare finance arrangements invoices and contracts (1C). Take special orders for items not currently in stock, or not normally stocked, and notify customers when the items have arrived. Package goods for customers and arrange delivery Participate in stocktaking (counting and describing the goods in stock) PERSONAL SKILLS I enjoy working with people Have a warm, friendly & engaging personality Career-minded and professional at all times Able to understand a customer’s needs Able to use own initiative Take responsibility for personal development and actively seek opportunities for improvement Have strong sense of responsibility and desire to get things done properly Can work to budgets and deadlines Have good problem-solving skills Can work as part of a team Key Achievements: Success in building business relations with customers. Improved workflow with Distributors/Resellers Show less