Trainee Financial Adviser

• Oct 2018 - Present

Management Trainee

• Sep 2016 - Sep 2018

Marketing Assistant

• Jun 2016 - Sep 2016

Matchday Support

• Sep 2015 - May 2016

After spending 2 months over the summer as marketing intern at the club I was invited back to help support on matchdays at Oakwell. Matchday duties include:- Managing social media channels for Barnsley's official account as well as the clubs commercial account.- Capturing content in hospitality through social media as well as filming presentations before and after the game.- Assisting on the pre-match tour with sponsors and guests.- Organising materials for the match around the ground.- Liaising with guests on matchdays so all their needs are met.

Marketing Assistant Intern

• Jul 2015 - Aug 2015

My roles included the management of various social media platforms; writing and publishing content on the Club’s website and supporting in the production of marketing materials to increase sales and provide a greater return on investment. In addition to this, I also provided fantastic customer service, handled phone enquires and even conducted a live Q&A on the latest social media platform, Periscope.

Ticket Office Assistant

• Oct 2014 - May 2015

My role as a ticket office assistant had been on a part-time basis mainly covering for staff during the week if required as well as busy periods such as match day and away ticket launches. The job role included: processing ticket requests, ticket printing, dealing with supporter queries and general office administration responsibilities. Similar to my role at Next I am able to be customer facing and have to make sure that the best service possible is delivered. On match days it was vital that service was efficient but at the same time quality because of the demand for assistance from customers being so high.

Sales Consultant

• Apr 2012 - Sep 2013

This role included providing quality customer service and also offering a strong range of knowledge on products from the store. This then also meant providing advice for customers on various products particularly in the Home department as that is where I was based. Various tasks included: product sales, returns, stock check, stock replenishment, layout changes and dealing with general customer enquiries. This role included providing quality customer service and also offering a strong range of knowledge on products from the store. This then also meant providing advice for customers on various products particularly in the Home department as that is where I was based. Various tasks included: product sales, returns, stock check, stock replenishment, layout changes and dealing with general customer enquiries.

Office Assistant and Maintenance

• Jan 2007 - Sep 2013

In this role it was my job to keep the office and warehouse area to a clean and professional standard. With this role I also had experience of answering the phones and dealing with customers as well as having experience in producing a customer databases when looking to form new clients. This gave me great experience with dealing with customers and making sure they could be assisted in the best way possible. In this role it was my job to keep the office and warehouse area to a clean and professional standard. With this role I also had experience of answering the phones and dealing with customers as well as having experience in producing a customer databases when looking to form new clients. This gave me great experience with dealing with customers and making sure they could be assisted in the best way possible.