Matti Jones

Senior Onboarding Coordinator at Guideline
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Contact Information
us****@****om
(386) 825-5501
Location
Austin, Texas, United States, US

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Experience

    • United States
    • Financial Services
    • 200 - 300 Employee
    • Senior Onboarding Coordinator
      • Dec 2022 - Present

    • Onboarding Coordinator
      • Aug 2021 - Nov 2022

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Business Intelligence Analyst
      • Mar 2020 - Sep 2021

      • Architected Voice of the Customer strategies and action plans across multiple organizations within the company• Increased client satisfaction by leveraging data mining, interviews, Qualtrics survey analysis, and key relationships • Met clients’ reporting needs by building custom reports, dashboards, documents, and engaging presentations• Created and presented analytical presentations to business group leaders to expand and improve upon insights found • Shaped project management skills by establishing processes, documentation, and trackers for team• Operated alongside lateral teams to organize virtual and in-person events for potential and current clients Show less

    • Academy Business Analyst
      • Jan 2020 - Mar 2020

      • Completed an extensive 3-month training program to test my technical strengths and heighten my skills such as fostering professional relationships, organization strategy, communication style, and the company culture• Fulfilled a rotational program that led to finding a passion for clients and their satisfaction

    • United States
    • Retail
    • 700 & Above Employee
    • Intern
      • Jun 2019 - Aug 2019

      • Learned and navigated in inventory and budgeting systems for a multi-million-dollar division • Analyzed and adjusted ordering system software using POS ratios and calculations which lowered loss numbers • Impacted company with ten-week internship project that increased research, organization, and analytical skills • Organized hiring processes and employee onboarding alongside mentor • Learned and navigated in inventory and budgeting systems for a multi-million-dollar division • Analyzed and adjusted ordering system software using POS ratios and calculations which lowered loss numbers • Impacted company with ten-week internship project that increased research, organization, and analytical skills • Organized hiring processes and employee onboarding alongside mentor

    • United States
    • Market Research
    • 100 - 200 Employee
    • Market Researcher
      • Jun 2018 - Aug 2018

      • Recorded and confirmed thousands of people’s thoughts, opinions, and information accurately to company software • Participated in training for contracted research from the US Health Department and CDC • Used conflict resolution skills while on the telephone with hostile clients and potential clients • Recorded and confirmed thousands of people’s thoughts, opinions, and information accurately to company software • Participated in training for contracted research from the US Health Department and CDC • Used conflict resolution skills while on the telephone with hostile clients and potential clients

  • Bailey Law Firm
    • San Angelo, Texas Area
    • Intern
      • May 2017 - Aug 2017

      • Created visual presentations and content covering Dram Shop Law for Texas law students • Provided mathematical calculations and insight at mediations and settlements • Redacted sensitive client information on personal files such as insurance and medical records • Answered phones, emails, and welcomed clients and their families to the office • Filed all documents received manually and electronically • Created visual presentations and content covering Dram Shop Law for Texas law students • Provided mathematical calculations and insight at mediations and settlements • Redacted sensitive client information on personal files such as insurance and medical records • Answered phones, emails, and welcomed clients and their families to the office • Filed all documents received manually and electronically

Education

  • Texas A&M University
    Bachelor of Business Administration - BBA, Supply Chain Management
    2016 - 2019

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