Matti Jones
Senior Onboarding Coordinator at Guideline- Claim this Profile
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Bio
Experience
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Guideline
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United States
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Financial Services
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200 - 300 Employee
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Senior Onboarding Coordinator
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Dec 2022 - Present
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Onboarding Coordinator
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Aug 2021 - Nov 2022
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Cerner Corporation
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Business Intelligence Analyst
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Mar 2020 - Sep 2021
• Architected Voice of the Customer strategies and action plans across multiple organizations within the company• Increased client satisfaction by leveraging data mining, interviews, Qualtrics survey analysis, and key relationships • Met clients’ reporting needs by building custom reports, dashboards, documents, and engaging presentations• Created and presented analytical presentations to business group leaders to expand and improve upon insights found • Shaped project management skills by establishing processes, documentation, and trackers for team• Operated alongside lateral teams to organize virtual and in-person events for potential and current clients Show less
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Academy Business Analyst
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Jan 2020 - Mar 2020
• Completed an extensive 3-month training program to test my technical strengths and heighten my skills such as fostering professional relationships, organization strategy, communication style, and the company culture• Fulfilled a rotational program that led to finding a passion for clients and their satisfaction
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ALDI USA
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United States
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Retail
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700 & Above Employee
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Intern
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Jun 2019 - Aug 2019
• Learned and navigated in inventory and budgeting systems for a multi-million-dollar division • Analyzed and adjusted ordering system software using POS ratios and calculations which lowered loss numbers • Impacted company with ten-week internship project that increased research, organization, and analytical skills • Organized hiring processes and employee onboarding alongside mentor • Learned and navigated in inventory and budgeting systems for a multi-million-dollar division • Analyzed and adjusted ordering system software using POS ratios and calculations which lowered loss numbers • Impacted company with ten-week internship project that increased research, organization, and analytical skills • Organized hiring processes and employee onboarding alongside mentor
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ReconMR
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United States
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Market Research
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100 - 200 Employee
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Market Researcher
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Jun 2018 - Aug 2018
• Recorded and confirmed thousands of people’s thoughts, opinions, and information accurately to company software • Participated in training for contracted research from the US Health Department and CDC • Used conflict resolution skills while on the telephone with hostile clients and potential clients • Recorded and confirmed thousands of people’s thoughts, opinions, and information accurately to company software • Participated in training for contracted research from the US Health Department and CDC • Used conflict resolution skills while on the telephone with hostile clients and potential clients
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Bailey Law Firm
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San Angelo, Texas Area
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Intern
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May 2017 - Aug 2017
• Created visual presentations and content covering Dram Shop Law for Texas law students • Provided mathematical calculations and insight at mediations and settlements • Redacted sensitive client information on personal files such as insurance and medical records • Answered phones, emails, and welcomed clients and their families to the office • Filed all documents received manually and electronically • Created visual presentations and content covering Dram Shop Law for Texas law students • Provided mathematical calculations and insight at mediations and settlements • Redacted sensitive client information on personal files such as insurance and medical records • Answered phones, emails, and welcomed clients and their families to the office • Filed all documents received manually and electronically
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Education
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Texas A&M University
Bachelor of Business Administration - BBA, Supply Chain Management