Office manager

• Apr 2021 - Present

General Manager

• Sep 2018 - Jan 2020

- Drive top line revenues and operational efficiency to deliver profitable results. - Developed a high performing cross-functional team that delivered upon superior and engaging guest experience. - Fostered optimum revenue generating catering and group activation - Creative management and execution of concept and menu development - Led marketing and promotional strategies and activations. - Drive top line revenues and operational efficiency to deliver profitable results. - Developed a high performing cross-functional team that delivered upon superior and engaging guest experience. - Fostered optimum revenue generating catering and group activation - Creative management and execution of concept and menu development - Led marketing and promotional strategies and activations.

Wine Consultant

• Jun 2017 - Aug 2018

- Focused on lead and conversion generation for the national sales of the full wine portfolio - Defined and implemented the national sales and marketing strategy. - Provided accurate revenue forecasts - Managed the sales cycle from inception to execution - Sought out new clients by leveraging current established network of contacts and relationships - Focused on lead and conversion generation for the national sales of the full wine portfolio - Defined and implemented the national sales and marketing strategy. - Provided accurate revenue forecasts - Managed the sales cycle from inception to execution - Sought out new clients by leveraging current established network of contacts and relationships

Travel Sales and Operations Manager

• Sep 2008 - Feb 2016

- Lead entire sales team and ensured sales quota deliveries and targets. - Analysis of sales performance and tracking - Developed and implemented sales methodology that saw revs increase by 20% - Identified and generated leads through networking, cold-calling and marketing, converting into key accounts - Identified product features based on customers' needs and adjusted / adapted for up-sell/cross-sell - Lead entire sales team and ensured sales quota deliveries and targets. - Analysis of sales performance and tracking - Developed and implemented sales methodology that saw revs increase by 20% - Identified and generated leads through networking, cold-calling and marketing, converting into key accounts - Identified product features based on customers' needs and adjusted / adapted for up-sell/cross-sell