Executive Director, Product

• Jul 2021 - Present

*Guided Product from conception to market release; from zero sales to break-even point *Maintained overall product vision and product roadmap *Acted as a conduit for ideas and information between stakeholders, data scientists, and software developers *Monitored development in software and data science to make sure our efforts satisfied customer needs *Communicated with the distributors to capture feedback, and share interesting use cases from customers *Implemented tech support… Show more *Guided Product from conception to market release; from zero sales to break-even point *Maintained overall product vision and product roadmap *Acted as a conduit for ideas and information between stakeholders, data scientists, and software developers *Monitored development in software and data science to make sure our efforts satisfied customer needs *Communicated with the distributors to capture feedback, and share interesting use cases from customers *Implemented tech support system to serve customers hardware issues and capture product feedback *Implemented back-end tools in order to enhance customer support and reduce reliance on software team *Average response time to Tech Support requests is currently 1 hour and 6 minutes *Worked with marketing to review promotional material, and of course collect customer feedback *Aggregated customer feedback from multiple sources (Tech Support Portal, Sales teams, Trade Shows, *Demonstrations, Social Media) and converted it to relevant user stories *Oversaw successful software and hardware beta that allowed a confident market entry *Assisted Data Scientists in obtaining sample data for a Neural Network and Machine Learning based predictive measurements *Mechanical engineering support to Purpl hardware teams, generating CAD files, and prototyping *Managing production efforts with US manufacturers, including NPI, build documentation, sourcing, and logistics *Managing product assembly and packaging efforts via outside manufacturer; leading technical support efforts, including customer interaction and solution discovery with Purpl development teams, and service tracking *Managing Purpl inventory with outside manufacturers; and managing shipping and logistics from suppliers and for order fulfillment.

Technical Product Manager

• Nov 2018 - Jul 2021

Engineer

• Apr 2018 - Nov 2018

*Designed and fabricated prototype rack PDUs for APC's custom line *Designed and fabricated prototype rack PDUs for APC's custom line

Engineering Consultant

• Aug 2017 - Nov 2018

*Designed new hardware and accessories for spectroscopy based analyzers *Prototyped and tested new hardware and accessories *Travelled to obtain sample measurements for device calibration *Prepared technical reports and documentation for devices and testing *Designed new hardware and accessories for spectroscopy based analyzers *Prototyped and tested new hardware and accessories *Travelled to obtain sample measurements for device calibration *Prepared technical reports and documentation for devices and testing

Project Manager, Member Technical Staff

• Feb 2014 - Apr 2017

*Created and maintained project scope, schedule, cost, certification and risks for projects and product development for inline spectroscopy projects primarily in the pharmaceutical field *Supervised the efforts of a cross-functional engineering department that included software, mechanical and electrical engineers, scientists and technicians across multiple concurrent projects *Served as liaison between executive management, sales and engineering departments to assist in product… Show more *Created and maintained project scope, schedule, cost, certification and risks for projects and product development for inline spectroscopy projects primarily in the pharmaceutical field *Supervised the efforts of a cross-functional engineering department that included software, mechanical and electrical engineers, scientists and technicians across multiple concurrent projects *Served as liaison between executive management, sales and engineering departments to assist in product development, update timelines and provide administrative support *Implemented workflow and product data management solutions to track and share information (PO, design notes, BOM, COGS) within the company and ensure on time, efficient and under budget project completion *Planned testing to ensure conformity to product performance metrics as defined in user requirement specifications *Installed and validated system installations in the field *Utilized SolidWorks to design parts and create technical drawings in metals (sheet stainless steel and milled aluminum) and plastics (Delrin, PLA, ABS and thermoformed PET) *Implemented a system where parts were 3D printed in-house before machine shop orders to identify problems in advance *Created and maintained software and hardware documentation for various product lines *Implemented and maintained critical part inventory controls Show less *Created and maintained project scope, schedule, cost, certification and risks for projects and product development for inline spectroscopy projects primarily in the pharmaceutical field *Supervised the efforts of a cross-functional engineering department that included software, mechanical and electrical engineers, scientists and technicians across multiple concurrent projects *Served as liaison between executive management, sales and engineering departments to assist in product… Show more *Created and maintained project scope, schedule, cost, certification and risks for projects and product development for inline spectroscopy projects primarily in the pharmaceutical field *Supervised the efforts of a cross-functional engineering department that included software, mechanical and electrical engineers, scientists and technicians across multiple concurrent projects *Served as liaison between executive management, sales and engineering departments to assist in product development, update timelines and provide administrative support *Implemented workflow and product data management solutions to track and share information (PO, design notes, BOM, COGS) within the company and ensure on time, efficient and under budget project completion *Planned testing to ensure conformity to product performance metrics as defined in user requirement specifications *Installed and validated system installations in the field *Utilized SolidWorks to design parts and create technical drawings in metals (sheet stainless steel and milled aluminum) and plastics (Delrin, PLA, ABS and thermoformed PET) *Implemented a system where parts were 3D printed in-house before machine shop orders to identify problems in advance *Created and maintained software and hardware documentation for various product lines *Implemented and maintained critical part inventory controls Show less

Owner

• Jul 2008 - Dec 2012

*Responsible for top to bottom management of operations including project design, bid writing, cost estimation, budgeting and public relations *Managed projects ranging in size from thousands to hundreds of thousands of dollars. *Responsible for top to bottom management of operations including project design, bid writing, cost estimation, budgeting and public relations *Managed projects ranging in size from thousands to hundreds of thousands of dollars.

Carpenter

• Jan 2004 - Jul 2008