Matthew Yeates
Director Business Intelligence at Electronic Caregiver- Claim this Profile
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Bio
Dona Ripley
Matthew represented client services on a pilot program we worked on together. His role as the liason for the new client was to drive baseline results. Matthew and I met daily to discuss results and to tweak all aspects of the program. He consistantly offered suggestions and improvements in an effort to successfully reach goals. Above all his unwavering support of myself and the project eventually led to the pilot project's success. Matthew is an asset to any project he joins. He brings his knowledge, experience and enthusiasm to the table full throttle.
Justin Berg
I worked with Matt in various capacities for 10 years at Convergys. During that time we both held a number of positions and worked closely with one another. His analytical approach to problem solving and process improvement proved highly beneficial time and time again. Matt is passionate about his work and puts in every necessary effort to ensure that projects are done to his satisfaction - often exceeding expectations. Matt is someone I could always rely on and trust. I am grateful for the many things I learned from Matt and consider myself a better person for having associated with him.
Dona Ripley
Matthew represented client services on a pilot program we worked on together. His role as the liason for the new client was to drive baseline results. Matthew and I met daily to discuss results and to tweak all aspects of the program. He consistantly offered suggestions and improvements in an effort to successfully reach goals. Above all his unwavering support of myself and the project eventually led to the pilot project's success. Matthew is an asset to any project he joins. He brings his knowledge, experience and enthusiasm to the table full throttle.
Justin Berg
I worked with Matt in various capacities for 10 years at Convergys. During that time we both held a number of positions and worked closely with one another. His analytical approach to problem solving and process improvement proved highly beneficial time and time again. Matt is passionate about his work and puts in every necessary effort to ensure that projects are done to his satisfaction - often exceeding expectations. Matt is someone I could always rely on and trust. I am grateful for the many things I learned from Matt and consider myself a better person for having associated with him.
Dona Ripley
Matthew represented client services on a pilot program we worked on together. His role as the liason for the new client was to drive baseline results. Matthew and I met daily to discuss results and to tweak all aspects of the program. He consistantly offered suggestions and improvements in an effort to successfully reach goals. Above all his unwavering support of myself and the project eventually led to the pilot project's success. Matthew is an asset to any project he joins. He brings his knowledge, experience and enthusiasm to the table full throttle.
Justin Berg
I worked with Matt in various capacities for 10 years at Convergys. During that time we both held a number of positions and worked closely with one another. His analytical approach to problem solving and process improvement proved highly beneficial time and time again. Matt is passionate about his work and puts in every necessary effort to ensure that projects are done to his satisfaction - often exceeding expectations. Matt is someone I could always rely on and trust. I am grateful for the many things I learned from Matt and consider myself a better person for having associated with him.
Dona Ripley
Matthew represented client services on a pilot program we worked on together. His role as the liason for the new client was to drive baseline results. Matthew and I met daily to discuss results and to tweak all aspects of the program. He consistantly offered suggestions and improvements in an effort to successfully reach goals. Above all his unwavering support of myself and the project eventually led to the pilot project's success. Matthew is an asset to any project he joins. He brings his knowledge, experience and enthusiasm to the table full throttle.
Justin Berg
I worked with Matt in various capacities for 10 years at Convergys. During that time we both held a number of positions and worked closely with one another. His analytical approach to problem solving and process improvement proved highly beneficial time and time again. Matt is passionate about his work and puts in every necessary effort to ensure that projects are done to his satisfaction - often exceeding expectations. Matt is someone I could always rely on and trust. I am grateful for the many things I learned from Matt and consider myself a better person for having associated with him.
Experience
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Electronic Caregiver
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United States
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Wellness and Fitness Services
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100 - 200 Employee
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Director Business Intelligence
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Mar 2022 - Present
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Master Day Trading
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United States
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Financial Services
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Chief Operating Director
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Jul 2018 - Present
Day Trading education company committed to standing as the possibility for our clients to create the life you love as you restore your personal freedom and create a future that you are excited about living into. Learn to day trade using our company funded corporate accounts. Visit our website for details. Day Trading education company committed to standing as the possibility for our clients to create the life you love as you restore your personal freedom and create a future that you are excited about living into. Learn to day trade using our company funded corporate accounts. Visit our website for details.
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ZIA Health Management
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United States
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Medical Practices
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1 - 100 Employee
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Director of Operations
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Apr 2021 - Mar 2022
Leading a team of enrollment specialists in providing Medicare approved preventive care programs to help people continue to enjoy health and wellness in their senior years. Leading a team of enrollment specialists in providing Medicare approved preventive care programs to help people continue to enjoy health and wellness in their senior years.
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Blue Bamboo Specialized Services, LifeBac Program
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American Fork, Utah, United States
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Director Of Operations
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Jul 2020 - Jul 2021
Leading a team of program coordinators with coordination of care between patients and providers as they work to redefine their relationship with alcohol. Leading a team of program coordinators with coordination of care between patients and providers as they work to redefine their relationship with alcohol.
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Dialog Direct
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United States
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Outsourcing/Offshoring
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700 & Above Employee
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Fiscal Operations Analyst
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Jul 2011 - Jul 2020
At Dialog, we strategically combine proprietary technology, passionate people and a dynamic culture, to provide remarkable experiences that increase loyalty and sales conversions. We are more than a call center and more than a contact center— we are an engagement center. Learn more about Dialog Direct at: http://www.dialog-direct.com/ At Dialog, we strategically combine proprietary technology, passionate people and a dynamic culture, to provide remarkable experiences that increase loyalty and sales conversions. We are more than a call center and more than a contact center— we are an engagement center. Learn more about Dialog Direct at: http://www.dialog-direct.com/
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NRG Infusion, LLC
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American Fork, Utah
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Chief Operations Officer
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May 2011 - Dec 2013
Co-Founder, Business Partner, and Chief Operations Officer of NRG Infusion, LLC, Established May 2011 Co-Founder, Business Partner, and Chief Operations Officer of NRG Infusion, LLC, Established May 2011
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Eagle Financial Resources
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United States
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Financial Services
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Independent Financial Services Representative
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Nov 2007 - Dec 2013
Eagle Financial Resources is an Insurance and Financial Services company that offers Life Insurance, Annuities, Health Insurance, and Property and Casualty Insurance. Eagle Financial Resources is an Insurance and Financial Services company that offers Life Insurance, Annuities, Health Insurance, and Property and Casualty Insurance.
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Convergys
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Staff / Management
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May 1993 - Sep 2010
Have worked in various leadership roles within Convergys since 1993, including: * Telephone Sales and Customer Support (1993-1995) * Efficiency Supervisor (1995-1996) * Quality Development Coach (1996-1998) * Team Leader (1998 - 2001) * Quality Analyst (2001-2003) * Quality Supervisor (2003-2006) * Sr. Client Services Manager (2006-2007) * Sr. Business Analyst (2007-2010) Have worked in various leadership roles within Convergys since 1993, including: * Telephone Sales and Customer Support (1993-1995) * Efficiency Supervisor (1995-1996) * Quality Development Coach (1996-1998) * Team Leader (1998 - 2001) * Quality Analyst (2001-2003) * Quality Supervisor (2003-2006) * Sr. Client Services Manager (2006-2007) * Sr. Business Analyst (2007-2010)
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Community
