Experience

Des Moines Area Community College

• United States
• Higher Education
• 700 & Above Employee

• Masters Student

  • Jan 2021 - Present



Progressive Insurance

• United States
• Insurance
• 700 & Above Employee

• Claims Specialist

  • Dec 2019 - Present



Kwik Trip, Inc.

• United States
• Retail
• 700 & Above Employee

• Assistant Store Leader

  • May 2019 - Dec 2019



G4S

• United Kingdom
• Security and Investigations
• 700 & Above Employee

• Physical Security Shift Supervisor

  • Mar 2017 - Apr 2019

  Coach, monitor, and develop team members for improved performance. Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of post orders). Makes suggestions to senior security leaders to improve the department. Aid customers: answer questions, handle complaints, etc. Supervise and manage the work processes or procedures of team members. Develop, maintain and manage training programs Coach, monitor, and develop team members for improved performance. Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of post orders). Makes suggestions to senior security leaders to improve the department. Aid customers: answer questions, handle complaints, etc. Supervise and manage the work processes or procedures of team members. Develop, maintain and manage training programs



Drake University

• United States
• Higher Education
• 700 & Above Employee

• Public Safety Dispatcher

  • Aug 2015 - Mar 2018

  Answers calls to allow effective communication for citizens during emergency situations. Provides information and referrals to citizens, public safety personnel, media, etc. by answering calls from Drake University and outside areas to allow for communication during non-emergency situations. Operates and monitors communication equipment by reporting defective equipment, receiving and entering information transmitted through equipment, etc. to support call volume and proper working order of equipment. Dispatches personnel and/or information to the requested source. Monitors responses of public safety personnel by listening to radio transmissions, clarifying information, and performing periodic contact checks to maintain communication and ensure the safety of personnel. Accesses and maintains suspect and/or incident information by running database queries, updating databases, completing reports/logs, and filing documentation. Provide a safe and secure environment for students, faculty, staff and campus visitors. Provide a community friendly approach that enhances safety through visibility, preventive patrols, positive conflict resolution. Trained to respond and assist in medical emergencies. Show less



United States Army Reserve

• United States
• Armed Forces
• 700 & Above Employee

• Motor Sergeant

  • Mar 2016 - Mar 2017

  Advises the commander on training, logistics, personnel and unit mobilization readiness requirements and ensures that the unit maintains comprehensive mobilization plans including vehicle load plans, unit movement plans, convoy clearance requests, and training and personnel requirements; reviews and implements mobilization directives and regulations; obtains all required data and prepares unit readiness reports; monitors the Equipment on Hand (EOH) and the Equipment Readiness (ER) status and keeps the commander informed on these and other issues. Show less

• Automated Logistical Specialist

  • Feb 2011 - Mar 2016

  Establish and maintain stock records and other documents such as inventory, material control, accounting and supply reports; keep and update automated and manual accounting records; maintain stock locator system and administer document control procedures; correct, review, and verify quantities received against bills of lading, contracts, purchase requests, and shipping documents; process requests and documents at direct support level through warehousing section; operate material handling equipment; maintain records on incoming and outgoing stock. Show less



Boyd Gaming

• United States
• Gambling Facilities and Casinos
• 700 & Above Employee

• Security Officer

  • Jul 2014 - Jul 2015