Experience

Friends of the Children - Portland

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Chief People & Culture Officer

  • Sep 2023 - Present

  Portland, Oregon Metropolitan Area



Albertina Kerr

• United States
• Health and Human Services
• 200 - 300 Employee

• Chief People and Administration Officer

  • Jun 2008 - Feb 2023

  Portland, Oregon Area As part of the organization’s Senior Leadership Team, provided executive leadership for the organization, including management of the HR function and other assigned corporate functions. Strategic HR Leadership • Provided executive oversight of all HR functions, including business partnering and advisory, people operations, talent acquisition/recruitment, performance management, learning and development, labor relations, compliance, and compensation and benefits. • Supported the… Show more As part of the organization’s Senior Leadership Team, provided executive leadership for the organization, including management of the HR function and other assigned corporate functions. Strategic HR Leadership • Provided executive oversight of all HR functions, including business partnering and advisory, people operations, talent acquisition/recruitment, performance management, learning and development, labor relations, compliance, and compensation and benefits. • Supported the Board of Directors through participation in Board and committee meetings. Provided primary staff leadership on succession planning, CEO recruitments, and leadership transitions. • Engaged in due diligence efforts and led transition activities for mergers, acquisitions, and divestitures. Team Empowerment • Led agency response to the COVID-19 emergency, including development and coordination of infection control and response protocols, worksite support, and redesign of work structures to support in-person, hybrid, and remote work operations. • Implemented leadership development initiatives to promote a positive workplace culture and drive leader and employee engagement and satisfaction. • Participated in agency Diversity, Equity, and Inclusion committee and related initiatives. Operational Excellence • Led implementation of Lean process improvement in the people functions. Reduced time to hire and time to orient key positions by more than half through process simplification and improvement. • Implemented new safety programs that resulted in a reduction of Worker’s Comp experience ratings by two-thirds and significantly impacted employee injury frequency and severity along with premiums and related expenses. • Implemented systems and applications including HRIS, culture, applicant tracking (ATS), learning management (LMS), and payroll platforms. • Lead negotiator with labor in a unionized workplace; significantly reduced contract bargaining time and reduced union grievances to near zero. Show less



University of Phoenix

• United States
• Higher Education
• 700 & Above Employee

• Associate Faculty, College of Natural Science

  • 2012 - 2017

  Oregon Campus As practitioner faculty, facilitated coursework in the Health Care Administration program, including coursework in management; leadership and performance development; human resources in healthcare; healthcare policy, regulation, and compliance; facilities planning; project management; and related topics.



BBSI

• United States
• Human Resources Services
• 700 & Above Employee

• Staffing Specialist (Contract)

  • Dec 2007 - Apr 2008

  Portland, Oregon Area Covering for an employee on leave, managed a staffing desk with this Staffing and Employee Leasing company. Responsible for recruitment and placement of temporary associates on assignment with various clients in the Portland area. Responsible for general oversight of a PEO/Employee Leasing client with a population of approximately 60 regular employees plus a variable number of temporary associates, including recruitment, leave administration (OFLA/FMLA), employee orientations, employee… Show more Covering for an employee on leave, managed a staffing desk with this Staffing and Employee Leasing company. Responsible for recruitment and placement of temporary associates on assignment with various clients in the Portland area. Responsible for general oversight of a PEO/Employee Leasing client with a population of approximately 60 regular employees plus a variable number of temporary associates, including recruitment, leave administration (OFLA/FMLA), employee orientations, employee investigations, handbook maintenance, performance management and termination processing, benefits administration/enrollments, administration of drug free workplace practices, and similar and related tasks. Show less



ACS (Affiliated Computer Services)

• Customer Care Recruiter (Contract)

  • Aug 2007 - Dec 2007

  Portland, Oregon Area Responsible for high volume (250+ employees monthly) recruitment of entry-level Customer Care staff in an inbound wireless customer call center. Utilized a variety of sourcing methods, including print advertising, online postings, online resume searching, community outreach, and direct recruitment. Managed employee referral program. Ensured compliance with internal policies, including drug test and criminal background check process. Presented all internal and external offers for employment… Show more Responsible for high volume (250+ employees monthly) recruitment of entry-level Customer Care staff in an inbound wireless customer call center. Utilized a variety of sourcing methods, including print advertising, online postings, online resume searching, community outreach, and direct recruitment. Managed employee referral program. Ensured compliance with internal policies, including drug test and criminal background check process. Presented all internal and external offers for employment or promotion for the facility. As part of employee retention team, researched and made recommendations regarding facility hiring and employment practices to reduce attrition. Show less



HR Answers, Inc.

• United States
• Human Resources Services
• 1 - 100 Employee

• HR Extras Staffing Manager

  • Apr 2007 - Aug 2007



Evergreen Healthcare Management

• Sr. Branch Manager - Parkway Staffing Services

  • Nov 2003 - Mar 2007

  Vancouver, Washington Responsible for overall management of nursing registry operations in Arizona and registry vendor management in the Pacific Northwest, Nevada, and Montana. Included recruiting direct care and nursing employees (RNs, LPNs, CMAs, CNAs), performance management of branch staff and field employees, general human resource management of staff (performance management, employee investigations, employee handbook maintenance, payroll, benefits enrollment, etc.), scheduling employees, overseeing branch… Show more Responsible for overall management of nursing registry operations in Arizona and registry vendor management in the Pacific Northwest, Nevada, and Montana. Included recruiting direct care and nursing employees (RNs, LPNs, CMAs, CNAs), performance management of branch staff and field employees, general human resource management of staff (performance management, employee investigations, employee handbook maintenance, payroll, benefits enrollment, etc.), scheduling employees, overseeing branch staff and operations, P&L management, selling and marketing to new and existing clients, contracting and managing associate vendors for Pacific Northwest market, preparing detailed client labor and cost reports, managing back office functions, and other and related tasks. Previous positions with the organization included Branch Manager – Oregon/Washington Staffing and Recruitment Specialist. Show less



Hire Source, Inc.

• Staffing Manager

  • Sep 2001 - Jun 2003

  Vancouver, Wash. Responsible for recruiting, screening, evaluating, placing, and monitoring approximately 100 Associates (example titles: Electronics Assembler, Landscape Engineer, Production Control Coordinator, Legal Secretary, Office Manager) on assignment. Includes Compliance Monitoring, development and implementation of recruitment and selection strategies, Employee Relations, Quality Assurance processing with customers. Also responsible for general branch management tasks, such as scheduling support… Show more Responsible for recruiting, screening, evaluating, placing, and monitoring approximately 100 Associates (example titles: Electronics Assembler, Landscape Engineer, Production Control Coordinator, Legal Secretary, Office Manager) on assignment. Includes Compliance Monitoring, development and implementation of recruitment and selection strategies, Employee Relations, Quality Assurance processing with customers. Also responsible for general branch management tasks, such as scheduling support staff, processing AR/AP, negotiating with vendors, managing banking accounts and relationships; general customer and community interactions; and similar tasks. Designed tracking system to manage unemployment insurance claims, responses, determinations, and account charging. Managed workers’ compensation claims and return-to-work process. Coordinate Work Opportunity Tax Credit and Welfare-to-Work Tax Credit certifications. Show less



Olsten Corporation

• Personnel Supervisor, Branch Training Specialist

  • Jan 1999 - Dec 2000

  Vancouver, Wash. Responsible for developing and delivering post-merger operations and system straining to field offices during Adecco-Olsten integration. Developed and delivered new employee training as appropriate. Provided post-conversion systems support during post-training period until hand-off to regular support channels. Other related duties. Previous positions with the organization included Personnel Supervisor and Office Coordinator.