Analyst

• Feb 2023 - Present

SMB Account Executive

• Mar 2022 - Mar 2023

- Managed NY & NJ territory of public sector organizations outreach and prospecting. - Demonstrated Apricot, top-of-the-line case management software for greater human impact. - Cultivated full cycle sales including quota management, contracts, outreach, and negotiation. - Generated $30k in pipeline per quarter from public sector entities. - Managed NY & NJ territory of public sector organizations outreach and prospecting. - Demonstrated Apricot, top-of-the-line case management software for greater human impact. - Cultivated full cycle sales including quota management, contracts, outreach, and negotiation. - Generated $30k in pipeline per quarter from public sector entities.

Sales Development Representative

• Feb 2021 - Dec 2021

- Analyzed & uncovered customer needs through sales calls, emails, Zoom calls, and internet research. - Fostered relationships with customers to create a “trusted advisor” persona, properly vetting and ensuring high qualification, generating $866k in pipeline over 10 months. - Drafted unique emails and prompts to organically engage with leads and prospects. - Created & ran reports in Salesforce to track, quantify, and visualize raw data, basic SQL. - Intermediate knowledge of Google Suite products.

I.T. Helpdesk Technician

• Mar 2020 - Nov 2020

Support the mission of the 2020 Census by - Providing technical support & troubleshooting for Enumerators in person, phone, and email. - Submits/modifies tickets and service requests in Remedy. - Updating, installing, and removing programs through Workspace One. - Handling official US Government equipment and proper maintenance of said equipment including but not limited to mobile phones, tablets, laptop and desktop computers. - Assists IT Manager with networking, LAN, WAN, fingerprinting, Secure Badge Distribution and vendor services. - Guiding less-than-savvy users through the basics of modern technology. - Assists in inventory and record keeping. - Trusted with the PPI of all employees Positive Government Background Check and have experience with PII data security procedures.

Organizing Intern

• May 2019 - Feb 2020

(Ft. Dodge) Attended and hosted events for local Democrats. Built principal events involving the candidate and attended to the needs of all participants. Collected raw voter data and matched voter's needs and interests into the correct political issues. Experienced in VAN/Votebuilder, CRM, Mac and PC Suites. (North Liberty/Iowa City) Engaged in direct voter contact to win delegates in the caucus. Collected and input voter data. Assisted in GOTC trainings and plan making. Knocked 150 doors a day. Won 4 out of 6 precincts in North Liberty, and assisted in securing a third place finish for Elizabeth Warren in Iowa. Won Johnson County, Iowa.

Senior Advisor

• Feb 2019 - Nov 2019

Advised Mayoral candidate Ali T. Muhammad on campaign strategies, policy planning, volunteer training, and general advice. Assisted with drafting and editing press releases. Volunteer role. Advised Mayoral candidate Ali T. Muhammad on campaign strategies, policy planning, volunteer training, and general advice. Assisted with drafting and editing press releases. Volunteer role.

Manager

• Sep 2017 - May 2019

While always proving exceptional customer service, responsibilities include but are not limited to: keeping the work area and prep stations clean, brewing coffee, cleaning the espresso machine, hosting charity events, organizing billing and vendors, endorsing community events, and always serving with a smile. While always proving exceptional customer service, responsibilities include but are not limited to: keeping the work area and prep stations clean, brewing coffee, cleaning the espresso machine, hosting charity events, organizing billing and vendors, endorsing community events, and always serving with a smile.

Intern

• Aug 2017 - Jun 2018

Led research projects on Republican incumbent's policy proposals and financial donations. Assisted in the setup and breakdown of campaign events, tabled at debates and public events. Worked directly with the candidate to brief on policy and information in the field. Endorsed by Justice Dems and profiled on This American Life and Rolling Stone. Led research projects on Republican incumbent's policy proposals and financial donations. Assisted in the setup and breakdown of campaign events, tabled at debates and public events. Worked directly with the candidate to brief on policy and information in the field. Endorsed by Justice Dems and profiled on This American Life and Rolling Stone.

Cider Expert

• Jul 2016 - Sep 2017

Stocked shelves with product from low to high prices. Built displays highlighting local and national trends. Provided exceptional customer service regarding the similarities, differences, and uses for various spirits. Kept records on inventory and assisted in warehouse duties. Stocked shelves with product from low to high prices. Built displays highlighting local and national trends. Provided exceptional customer service regarding the similarities, differences, and uses for various spirits. Kept records on inventory and assisted in warehouse duties.

Teller I

• Apr 2015 - May 2016

Handled cash and customers accounts while selling and offering services in the banking industry. Handled upwards to fifty thousand dollars in cash. Maintained the ATM and gave basic maintenance. Strict protection of bank codes and vault combinations. Handled sensitive customer account information and updated every customer in compliance to the Patriot Act. Head of Marketing in branch. Handled cash and customers accounts while selling and offering services in the banking industry. Handled upwards to fifty thousand dollars in cash. Maintained the ATM and gave basic maintenance. Strict protection of bank codes and vault combinations. Handled sensitive customer account information and updated every customer in compliance to the Patriot Act. Head of Marketing in branch.

Level One Sales

• May 2014 - Feb 2015

Sold used electronics, accessories, and media. Tested equipment for customers and gave quotes on the value of each item. Gave advice on various customer questions and assisted with technical problems. Sold used electronics, accessories, and media. Tested equipment for customers and gave quotes on the value of each item. Gave advice on various customer questions and assisted with technical problems.

Bookseller

• Aug 2011 - Oct 2013

Sold books, media, and other products to a wide array of customers. Set up official displays in preparation for releases. Organized product to company standards. Assisted all customers with speedy and exceptional customer service. Sold books, media, and other products to a wide array of customers. Set up official displays in preparation for releases. Organized product to company standards. Assisted all customers with speedy and exceptional customer service.