Experience

GG Marketing

• Advertising Services
• 1 - 100 Employee

• Corporate Trainer

  • Feb 2023 - Present

  •Liaising with managers to determine training needs and schedule training sessions •Designing effective training programs •Selecting and booking venues •Conduct seminars, workshops, individual training sessions etc. •Prepare educational material such as module summaries, videos etc. •Support and mentor new employees •Keep attendance and other records •Manage training budgets •Conduct evaluations to identify areas of improvement •Monitor employee performance and response to training Show less



Dunkin'​

• United States

• Crew Member

  • Oct 2021 - Aug 2022

  Built brand loyalty by remembering customers’ orders, while providing smooth and sufficient customer service maximizing customer satisfaction. Received positive feedback on surveys by exceeding customer expectations and resolving any issues or concerns. Met companies income requirements by managing cash through POS system and making deposits. Built brand loyalty by remembering customers’ orders, while providing smooth and sufficient customer service maximizing customer satisfaction. Received positive feedback on surveys by exceeding customer expectations and resolving any issues or concerns. Met companies income requirements by managing cash through POS system and making deposits.



Amazon

• Bangladesh
• Advertising Services
• 1 - 100 Employee

• Delivery Associate

  • Oct 2020 - Oct 2021

  Increase team, success rate for deliveries by finishing routes early and helping other drivers. Safely operate, vehicles, collect, transport, and deliver items from production site to consumers, while advancing problem-solving, and time management skills, assist coworkers in safely loading up their vehicles. Increase team, success rate for deliveries by finishing routes early and helping other drivers. Safely operate, vehicles, collect, transport, and deliver items from production site to consumers, while advancing problem-solving, and time management skills, assist coworkers in safely loading up their vehicles.



Sanduccis

• United States

• Delivery Driver/Counter

  • Aug 2018 - Oct 2020

  Increase in delivery orders by delivering quickly and safely to customers. Deliver pizzas, dinners, and catering to customers houses. Interact with customers, manage product transactions, resolve customer conflicts and answer, questions, while advancing customer service, and verbal communication. Increase in delivery orders by delivering quickly and safely to customers. Deliver pizzas, dinners, and catering to customers houses. Interact with customers, manage product transactions, resolve customer conflicts and answer, questions, while advancing customer service, and verbal communication.