Experience

AIMS Consulting

• United States
• Hospitals and Health Care

• Managing Partner

  • Apr 2022 - Present

  Independent Contractor focused on Removing Equity Gaps in Higher Education, specializing in Data Storytelling, Data Architecture, and Project Management/Tech Implementation. Independent Contractor focused on Removing Equity Gaps in Higher Education, specializing in Data Storytelling, Data Architecture, and Project Management/Tech Implementation.



University of Montana

• United States
• Higher Education
• 700 & Above Employee

• Data Architect and Data Visualization Designer

  • 2021 - Present

  Working as an affiliate of University of Montana, I am managing all Technical components of the Universities Participation in a Grant they have received in conjunction with EAB to create new Data solutions to effect student equity outcomes. Working as an affiliate of University of Montana, I am managing all Technical components of the Universities Participation in a Grant they have received in conjunction with EAB to create new Data solutions to effect student equity outcomes.



EAB

• Netherlands
• Hospitality
• 1 - 100 Employee

• Strategic Leader Consultant

  • 2018 - 2021

  I drive our partners to realize the full potential of their ongoing technology investments through creative problem solving and data informed recommendations; proactively identifying potential issues, recommending solutions that fit their resource constraints, and providing support for their change management. I drive our partners to realize the full potential of their ongoing technology investments through creative problem solving and data informed recommendations; proactively identifying potential issues, recommending solutions that fit their resource constraints, and providing support for their change management.



Keuka College

• United States
• Higher Education
• 300 - 400 Employee

• Director Of Institutional Research

  • 2017 - 2018

  Manage all Federal and State Mandatory Reporting, Survey Completion, and Advanced Analytics for Decision Making for entire campus. Consult on Various Committees related to Student Success, Enrollment Management, and Curricular Complexity. Provide guidance on developing Data-Driven Culture, and foster a collaborative working environment. Manage all Federal and State Mandatory Reporting, Survey Completion, and Advanced Analytics for Decision Making for entire campus. Consult on Various Committees related to Student Success, Enrollment Management, and Curricular Complexity. Provide guidance on developing Data-Driven Culture, and foster a collaborative working environment.

• Associate Director Of Operations

  • Nov 2015 - Jun 2016

  Oversee Interdepartmental Processes Related to Admissions, Data Collection, Process Improvement, Data Analysis, and Recruitment. Focused on Interdepartmental relationships between Registrar, IT, Financial Aid, Student Accounts, Marketing, and Academic Advising.

• Manager of Operations and Admissions Systems

  • Oct 2014 - Nov 2015

  Assisting Leadership in being Strategic by providing up-to-date and reliable data and modeling about prospective students.



Lincoln Technical Institute

• United States
• Higher Education

• High School Admissions Representative

  • May 2014 - Oct 2014

  Territory includes counties surrounding the following major cities: Buffalo, NY Jamestown, NY Rochester, NY Corning, NY Binghampton, NY Norwich, NY Territory includes counties surrounding the following major cities: Buffalo, NY Jamestown, NY Rochester, NY Corning, NY Binghampton, NY Norwich, NY



WyoTech

• United States
• Education Management
• 100 - 200 Employee

• Admissions Representative

  • Jul 2012 - May 2014

  Developed relationships with interested students and pair them with appropriate programs, opened new adult markets to drive results, lead hundreds of presentations to high school and in-person interviews to build brand value and generate interest. Developed relationships with interested students and pair them with appropriate programs, opened new adult markets to drive results, lead hundreds of presentations to high school and in-person interviews to build brand value and generate interest.



Verizon Wireless

• United States
• Retail
• 1 - 100 Employee

• Operations Analyst

  • Apr 2009 - Jun 2012

  Managed relationships between Verizon Wireless and its customer base, helped train other employees as subject matter expert (SME) on tool usage, empathy development, and rapport building, identified actionable trends and lead various teams to drive customer service metrics and revenue metrics, provided in-depth training to over 60 employees and intermittent support to a call center of over 800 employees. Managed relationships between Verizon Wireless and its customer base, helped train other employees as subject matter expert (SME) on tool usage, empathy development, and rapport building, identified actionable trends and lead various teams to drive customer service metrics and revenue metrics, provided in-depth training to over 60 employees and intermittent support to a call center of over 800 employees.



nGenera Corporation

• Civic and Social Organizations

• Consultant

  • Dec 2007 - Dec 2008

  Assisting Mr. Tapscott with research, visual aid development, and presentation preparation, as well as assisting with interview for Grown Up Digital and monitoring online community response pages. Assisting Mr. Tapscott with research, visual aid development, and presentation preparation, as well as assisting with interview for Grown Up Digital and monitoring online community response pages.