Matthew Cone

Customer Service Practice Director at University of Wisconsin E-Business Consortium
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Contact Information
us****@****om
(386) 825-5501
Location
Madison, Wisconsin, United States, US

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Bio

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Credentials

  • XM Fundamentals Certification
    Qualtrics
    Jan, 2023
    - Nov, 2024
  • Business Collaboration in the Modern Workplace
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Leading with Innovation
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Strategic Agility
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Digital Transformation
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • Foundations of the Fourth Industrial Revolution (Industry 4.0)
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • RPA, AI, and Cognitive Tech for Leaders
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • Winning Through Customer Experience
    Bain & Company
    Oct, 2023
    - Nov, 2024

Experience

  • University of Wisconsin E-Business Consortium
    • United States
    • Higher Education
    • 1 - 100 Employee
    • Customer Service Practice Director
      • Jan 2022 - Present

  • Apple
    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Senior Manager
      • Oct 2007 - Dec 2021

    • Manager
      • May 2007 - Oct 2007

  • Barnes & Noble, Inc.
    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Store Manager
      • Jan 2004 - May 2007

    • Department Manager
      • May 2003 - Jan 2004

  • Target
    • Various
      • Dec 1995 - May 2003

Education

  • Cardinal Stritch University
    BA, Management
    2004 - 2006
  • Madison Area Technical College
    Associates Degree, Supervisory Management
    2002 - 2004

Community

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