Experience

Tech Elevator

• United States
• Education Administration Programs
• 700 & Above Employee

• Software Developer

  • May 2023 - Present



Helix TCS

• General Manager

  • Nov 2018 - Nov 2019

  -I worked exclusively in the physical securities portion of the company and was directly responsible for 100 employees and 30 clients. Some of my more detailed responsibilities included:-Creating invoices, billing clients, collecting invoices, and tracking profits and losses against the margins and reporting key performance indicators to executive personnel.-Hiring decisions, as well as setting up interviews with new potential employees and screening those employees for the best potential candidate.-Following up with potential client leads, sealing the sale, and onboarding new clients into our services.-Updating and Implementing Company Changes and Revisions to Policy in order to increase retainability and moral of employees, at the same time reducing cost and improving profits.-Responsible for implementing and maintaining operational budgets to comply with leadership requirements. Show less

• Manager of Operations

  • May 2018 - Nov 2018

  -Responsible for maintaining quality for 6 teams of 8-12 personnel, working as a senior advisor and scheduling/payroll manager for the security operations department.-Acted as scheduling manager for around 100 personnel and up to 28 locations-Directly assisted with invoicing and collections, as well as billing and payroll accuracy-Coordinated individual events and logistical issues between teams-Ran internal and external Quality Assurance, which included client and employee outreach programs.-Ran Day to Day Operations for the physical security department. Show less

• Guard Supervisor

  • Dec 2017 - May 2018

  Roles and Responsibilities included:-Location and quality assurance checks-Client Relations for 3-5 clients -Maintaining a professional relationship with my employees.-Verification of schedule and time off requests-Maintained badging and training requirements for a team of 8-12 personnel-Updated availability as needed and worked with employees to accommodate their schedules.-Coordinating HR investigation-Performance Reviews-Maintained written reports and SOP updates and ensured reports were correctly documented -Conducted a weekly operations report which entailed my team feedback, overtime considerations, and general client feedback. Show less

• Armed Security Guard

  • Jun 2017 - Dec 2017

  Responsible for a single locations general safety, which was not limited too, but included: -Monitoring surveillance equipment; -Inspecting buildings, equipment, and access points; -Checking for proper identification and permitted entry to the facility-Secured premise and personnel by patrolling property



US Army

• United States
• Armed Forces
• 700 & Above Employee

• Medical NCO

  • Jun 2005 - Jan 2017

  -Served as a Health Care Sergeant in the 82nd Airborne, responsible for the training, welfare, and combat readiness of 16 soldiers. -Managed equipment and medical supplies worth over $1,000,000, maintaining accountability and serviceability at all times. -Deployed 4 times in support of Operation Enduring Freedom, completing over 600 missions and patrols in Afghanistan and treating over 100 casualties. -Awarded 17 metals during a 12 year enlistment, including a Valorous Unit Award for combat in 2012, 4 Army Commendation Medals, and the Expert Field Medical Badge. Show less