Strategic Account Manager

• Apr 2023 - Present

Janitorial and Food Service Equipment and Consumables, Industrial and Food Packaging and Automation Janitorial and Food Service Equipment and Consumables, Industrial and Food Packaging and Automation

Director of Environmental Services/ Ancillary Services Supervisor

• Jun 2021 - Mar 2023

Bethany campus Bethany campus

Director Of Environmental Services

• Dec 2015 - Mar 2021

Directed and managed daily operations of two departments with over 50+ employees. Supported Incident Command through Corona Virus pandemic as an infection control specialist and content expert. Helped facility reduce surgical site infections and healthcare associated infections. Coordinated the ongoing maintenance and restoration of floor surfaces throughout facility by facilitating the training fo staff, best practices in preventive maintenance and ordering of parts and equipment. Maintained multi-million dollar budget and consistently finished fiscal years under budget. Responsible for developing, creating, and maintaining policies and procedures in accordance with industry standards and best practices. Show less

Environmental Services Manager

• Dec 2015 - Apr 2018

Founder/ CEO

• Jan 2014 - Jun 2018

Founded a boutique custom mobile and web development agency. We were devoted to helping businesses succeed with the power of mobile, e-commece and SEO. Worked to help your business build technology that works for you, has value, and accomplishes the goal it was designed for. Founded a boutique custom mobile and web development agency. We were devoted to helping businesses succeed with the power of mobile, e-commece and SEO. Worked to help your business build technology that works for you, has value, and accomplishes the goal it was designed for.

Senior Business Coach

• Apr 2014 - Apr 2015

As a business development professional, I specialize in helping small to mid-sized business owners fulfill their dreams, helping owners discover a clear way forward and holding them accountable to meet their short and long-term goals. In the world of business coaching and consulting, AdviCoaches are the top in our field because each coach comes with years of solid business management skills and has been trained in utilizing Rapid Impact Strategies that can dramatically increase the success of your business. Show less

National Sales Director

• Apr 2013 - Dec 2013

Served as National Sales Director for the MyChamberApp platform. Created, Built and developed Sales and marketing materials, processes and techniques to work specifically with B2B sales. Served in Executive role with CEO to guide and direct product development. Advised on acquisitions and mergers as well. Was responsible for recruiting, hiring, and training of new Sales Representatives. Secured Advertising campaigns in multiple markets to help team achieve goals and deliver on plan. Served as National Sales Director for the MyChamberApp platform. Created, Built and developed Sales and marketing materials, processes and techniques to work specifically with B2B sales. Served in Executive role with CEO to guide and direct product development. Advised on acquisitions and mergers as well. Was responsible for recruiting, hiring, and training of new Sales Representatives. Secured Advertising campaigns in multiple markets to help team achieve goals and deliver on plan.

Membership Management Specialist

• Jun 2012 - Feb 2013

Responsible for all sales activities, from lead generation through close in an assigned territory. Developed and implemented agreed upon Marketing Plan and Sales Process, which met both personal and business goals of expanding customer base in the assigned territory area. Worked within the software sales team, and in conjunction with supporting departments, for the achievement of revenue generation, increased market share, customer satisfaction, and long-term account goals in line with company vision and values. Responsible for the sales of membership management software and web site development tailored exclusively to the Chamber of Commerce and Associations industries. Demonstrated excellent communications skills and product and industry knowledge allowing the Sales Representative to provide an effective presentation. Developed annual business plan in conjunction with Sales Manager, which detailed activities to follow during the fiscal year, which will focus the Sales Representative on meeting or exceeding sales quota. Complete understanding of pricing and proposal models. Demonstrated the ability to follow a defined sales process, was accountable and met deadlines. Maximized all opportunities in the process of closing a sale resulting in the taking of market share from competitors. Sold consultatively and made recommendations to prospects and clients of the various solutions the company offers to address their business issues. Maintained a database of qualified leads through referrals, telephone canvassing, cold calling, direct mail, email, attendance at industry events and conferences and networking. Assisted in the implementation of company marketing plans as needed. Created and conducted effective proposal presentations and RFP responses that identify prospects business problems, the effects of the problems, and the WebLink solutions to their problems. Show less

Project Manager/ Senior Sales Consultant - Mobile Division

• Jan 2012 - Jun 2012

Worked with local businesses to help them develop a mobile marketing strategy by offering advertising opportunities on an exclusive Native App custom built for their community and Chamber of Commerce. Managed entire sales process from beginning of the sales campaign to project fulfillment and completion. Worked with local businesses to help them develop a mobile marketing strategy by offering advertising opportunities on an exclusive Native App custom built for their community and Chamber of Commerce. Managed entire sales process from beginning of the sales campaign to project fulfillment and completion.

Regional Director of Sales

• Jun 2010 - Jan 2012

Micronet Inc. the provider of ChamberMaster has emerged as the leader is Association Management Software for Chambers of Commerce. SaaS, SEO, and agile development have helped Chambermaster partner with close to 1500 Chambers of Commerce. Over the two years at ChamberMaster I was able to help them successfully add over 500 new customers as a part of a team and personally contributed 120+. Held Company records for most new customers sold in one month and highest revenue in a month period. In just under 2 years I contributed over half a million in annual sales revenues. Show less

Director of Religious Education

• Sep 2009 - Jul 2010

Oversaw operations of religious Education program for Junior and Senior High School students. Also Coordinated and developed Adult Faith Formation and RCIA Programs.Worked on a five person team strategically implementing training programs for volunteers. Developed and managed comprehensive catechesis program for 200+ students. Provided service and support to volunteer staff and parents. Developed policies and procedures for addressing ongoing needs and questions related to program. Maintained budget, directed cuts and implemented strategic development. Show less

Fraternal Insurance Counselor

• Sep 2006 - Jan 2010

Responsible for marketing, managing and providing Catholic United Financial services to customers. l worked closely with individuals, families and parishes to understand and address current members’ diverse financial needs while working to identify new customers that share Catholic United Financials core values. Developed and cultivated solid relationships with customers. Educated members on different financial products. Generated new leads by networking within the community. Meet sales targets according to the sales plan. Show less

Director of Youth Ministry -Holy Family Syracuse

• May 2005 - Jul 2006

Directed and ran youth and young adult ministry for a 10,000+ family congregation in Syracuse, New York. Serving the largest parish with the Diocese of Syracuse I served as a Liaison on the Diocesan level as well as the parish level. Maintained a 250K budget for parish. Facilitated training and recruitment of 30+ volunteers. work on cross functional organizational change between Religious Education programs and Youth Ministry creating a culture of collaboration. Directed and ran youth and young adult ministry for a 10,000+ family congregation in Syracuse, New York. Serving the largest parish with the Diocese of Syracuse I served as a Liaison on the Diocesan level as well as the parish level. Maintained a 250K budget for parish. Facilitated training and recruitment of 30+ volunteers. work on cross functional organizational change between Religious Education programs and Youth Ministry creating a culture of collaboration.

Customer Service Representative/ Help Desk Technician

• Sep 2002 - Apr 2005

Managed Help Desk support for 2000+ customer base. Trained as a Computer repair technician, and provided Customer service for entire servicing area. Utilized Cisco VPN for troubleshooting. Thorough knowledge of most software and operating systems including excellent knowledge of Microsoft products and applications including SQL databases. Experience in phone support/ helpdesk resolving networking issues and connectivity problems. Excellent computer skills including the ability to utilize Excel, Word, Outlook, and various CRM systems Show less

Team Member & Team Leader Australia

• 1995 - 1996