Senior Consultant

• Jun 2022 - Present

Consultant

• Oct 2021 - May 2022

Assistant Cost Consultant

• Jul 2019 - Oct 2021

Graduate Cost Consultant

• Sep 2017 - Jun 2019

Trainee Quantity Surveyor

• Nov 2016 - Sep 2017

Alongside my MSc Quantity Surveying studies I took on the part-time role of Trainee Quantity Surveyor where I assisted Senior Quantity Surveyors with day to day tasks, generally within the residential, education and defence sector. Tasks carried out included:- Measuring drawings and pricing construction works to develop cost estimates and cost plans- Collating tender documents- Preparing tender packs for issue- Analysing tender returns- Attending site progress meetings and producing minutes- Carrying out monthly valuations- General office administration tasks

Customer Experience Advisor

• Jan 2016 - Mar 2016

At Capita I worked on behalf of British Gas on the Credit Energy General Billing team. My daily role involved interacting with customers over the phone to solve problems. This required strong communication skills and the ability to engage with a wide range of people. Tasks included:- Providing answers to customer enquiries- Settling bill disputes by explaining them to customers or rectifying errors to produce replacement bills- Identifying vulnerable customers and providing support to them- Generating new customer leads- Taking charge of and managing ongoing issues- Identifying signs of dissatisfaction and successfully resolving the complaints

Assistant Quantity Surveyor

• Nov 2015 - Jan 2016

At Richard Fletcher Associates I assisted Quantity Surveyors with projects covering the residential and education sector. Tasks included:- Approaching contractors with opportunities to tender- Visiting sites and attending client meetings- Measuring building elements- Collating contract documents- General office and administration duties At Richard Fletcher Associates I assisted Quantity Surveyors with projects covering the residential and education sector. Tasks included:- Approaching contractors with opportunities to tender- Visiting sites and attending client meetings- Measuring building elements- Collating contract documents- General office and administration duties

Distribution Operative

• Jun 2015 - Jan 2016

As a Distribution Operative, my role was to assist HGV drivers deliver drinks to customers around Yorkshire and the Midlands. Tasks I completed daily as a part of this role include:- Preparation of the required documentation on behalf of KNDL and the customer- Vehicle and load safety checks- Route planning and navigation- Communication of delivery issues between the customer and KNDL- End of day debrief to confirm any issues faced throughout the day and changes customer accountsThis role was heavily customer service based and required the ability to communicate effectively between customers, the administration team and fleet team managers. The ability to plan beforehand, and react under pressure to unforeseen circumstances on the road were also essential skills to have.

Quantity Surveying Intern

• Nov 2015 - Dec 2015

At Auburn Ainsley I completed a part-time internship over a period of 5 weeks. I worked closely with and assisted experienced Quantity Surveyors working in the healthcare sector. These included:- Digitising and measuring building plans- Building cost models to assess potential projects- Compiling contract documents- Recording minutes at client meetings- Contacting contractors with opportunities to tender At Auburn Ainsley I completed a part-time internship over a period of 5 weeks. I worked closely with and assisted experienced Quantity Surveyors working in the healthcare sector. These included:- Digitising and measuring building plans- Building cost models to assess potential projects- Compiling contract documents- Recording minutes at client meetings- Contacting contractors with opportunities to tender

Census Research Assistant

• Oct 2014 - Jun 2015

This role was a placement I carried out part-time alongside my final year studies at University. I was assisting a Human Geography Lecturer in his research on the different ethnic communities in Scotland. The role was heavily focused on data management and analysis, and the use of Arc GIS.Data management tasks:- Source and download demographic data from the 2001 and 2011 Scottish Census- Identify key information to extract and build new databases with on Microsoft Excel- Data manipulation to produce proportional figures in relation to their Output AreasGIS:- Source and download base maps to produce maps upon- Integrate data from the databases I created into ArcMap- Produce visual representations of the data to highlight key areas and figures in different forms e.g. chloropleth maps and proportional symbol mapping- Created world maps indicating the origins of interview participantsThroughout the placement I strongly developed my time management and organisational skills as I had to balance my time between this role, studying and working part-time. I also enhanced my GIS skills and which provided me with much more confidence when using the software. I was able to build on my data management and analysis skills and also improve my ability to communicate technical terms to others with less understanding of them.

Commercial Staff

• Sep 2013 - Jun 2015

As part the Commercial team my main role was that of a Bar Tender, providing excellent customer service in both a bar and nightclub. Changing between these environments required the ability to adapt to different styles of service, with a more relaxed and welcoming service being offered in the bar as oppose to a very quick and efficient service in the nightclub.Key competencies of the role included:- Excellent customer service- The ability to work effectively in a team- Organisation and task management- Ability to work quickly under pressureIn May 2015 I was awarded 'Best Male Bar Staff'​ as voted for by my colleagues.Additional work carried out as part of the Commercial team included marketing assistance. Tasks I carried out include:- Promotion of events and business within the Students' Union- Selling NUS cards to students

Conference and Events Staff

• Mar 2012 - Sep 2012

As a Member of the C&E team my main role was a Waiter in both the restaurant and banqueting departments.Key skills developed:- Customer service and problem solving- Flexibility and the ability to adapt to different styles of service- Supervision and guidance of others when working with new starters- Ability to work and communicate effectively with colleagues along with the use of my own initiative As a Member of the C&E team my main role was a Waiter in both the restaurant and banqueting departments.Key skills developed:- Customer service and problem solving- Flexibility and the ability to adapt to different styles of service- Supervision and guidance of others when working with new starters- Ability to work and communicate effectively with colleagues along with the use of my own initiative

Work Experience Student

• Apr 2011 - Apr 2011

As part of a work experience placement I shadowed qualified solicitors and carried out research tasks as well as proof reading legal documents. As part of the placement I also gained experience of working in a large professional environment. As part of a work experience placement I shadowed qualified solicitors and carried out research tasks as well as proof reading legal documents. As part of the placement I also gained experience of working in a large professional environment.