Matthew Young
Performance Analyst at UK Visa and Immigration- Claim this Profile
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Topline Score
Bio
Credentials
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AgilePM® Foundation
APMG InternationalMar, 2019- Oct, 2024 -
Change Management Foundation
APMG InternationalNov, 2018- Oct, 2024 -
Risk Managment
AXELOS Global Best PracticeOct, 2018- Oct, 2024 -
Customer Service NVQ Level 3
Hawk TrainingDec, 2013- Oct, 2024 -
AgilePM® Practitioner
APMG InternationalMar, 2019- Oct, 2024 -
Change Management Practitioner
APMG InternationalNov, 2018- Oct, 2024
Experience
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UK Visa and Immigration
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Legal Services
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1 - 100 Employee
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Performance Analyst
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Oct 2008 - Present
Responsibilities: - Produce high level statistical data packs for the business directors and senior leads. - Extensive in-depth knowledge of several Home Office policies’. - Managing and reporting on the sickness of a directorate of around 1.700 staff, advising managers on policy and keeping the department compliant. - Write a monthly news communiqué with several articles on attendance management. - Leading and facilitating the rolling out of a tool for capturing productivity amongst other key reporting data in a consistent way across the business. Experience - Gained analytical knowledge on how to study large data sets to produce bespoke produces on business performance, financial standings, attendance rates, staffing numbers and training undertaken. - Organisational skills effectively prioritising vital tasks that contribute the running of the business and support the delivery of the team’s objectives. - Experience in working to tight deadlines and delivering at pace in a fluid reactive environment. - Focus on the customers needs and seek feedback to improve services. - Maintain effective working relationships with stakeholders and fellow team members. - Official Home Office drafting and capability of high level written skills for governance documentation. Show less
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Iceland Foods
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United Kingdom
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Retail
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700 & Above Employee
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Department Manager
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Dec 2004 - Oct 2008
Responsibilities: - Team management of shift patterns and working responsibilities. - Stock Management. - Cash flow and financial reporting. - Responsibility for Health and Safety for both employees and food products Experience - Experience in leading and working in a team, promoting effective behaviours. - Effective merchandising and maintenance of product levels to meet business needs. - Fast paced problem solving in an effect manner. Responsibilities: - Team management of shift patterns and working responsibilities. - Stock Management. - Cash flow and financial reporting. - Responsibility for Health and Safety for both employees and food products Experience - Experience in leading and working in a team, promoting effective behaviours. - Effective merchandising and maintenance of product levels to meet business needs. - Fast paced problem solving in an effect manner.
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Education
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2003 - 2005
Brit School for Performing Arts and Technology
A level, Fine Art and Graphics
Community
