Experience

Childrens Hospital of Colorado

• 1 - 100 Employee

• Technology Trainer

  • Nov 2017 - Present



Kaiser Permanente

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Access Specialist

  • Sep 2017 - Present

  Building Templates in EPIC for Provider's schedules .Managing time off requests and schedule changes for multiple clinics throughout the Northern Colorado region.Maintaining accurate data and statistics for clinicians pertaining to schedules.Creating, implementing and maintaining living spreadsheets for Providers and Department Managers.Spearheading and creating New hire/on-going training programs for the Access team that focus on quality production and effective time-management.Meeting with department heads and collaborating on scheduling needs for their sites.



Centura Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Credentialed Cadence trainer with EPIC systems

  • Jan 2016 - Jun 2017

  Spearheading computerized learning tutorials with corresponding assessments.Curriculum development and implementation.Strategic planning and problem solving with team environments.Champion innovative motivational information sessions and training expos.Facilitating courses to help healthcare providers understand new computer-based revenue management and scheduling software.Driving enthusiasm among Enterprise personnel with interactive and engaging training techniques.Tracking and reporting learning statistics to Training management.



Aurora Public Schools

• United States
• Higher Education
• 700 & Above Employee

• Coordinator of training and Supervisor

  • Jan 2008 - Dec 2015

  • Writing, designing and implementing computerized online learning tutorials with corresponding assessments. RESULTS: measurable improvement on labor relationships, rising moral, enhanced customer service, increased employee retention.• Champion and Facilitate motivational information sessions and training expos.• Supervise 94 employees dispersed among 34 schools and support sites, conducting regular performance assessments, integrating individual training development plans and managing personnel issues. • Partner with Human Resources to resolve interpersonal conflicts and promote high integrity and consistent, quality work throughout the department.• Growing companywide awareness of Green sustainability programs and partnering with Building Optimization team driving down energy and environmental costs.• Exceeding production goals and quotas by closely regulating inventory and reducing capital equipment costs with in-house equipment upkeep • Consult with administration to effectively meet district and school needs and train contract requirements. • Manage an $187,000.00 budget, supply allocation and payroll.



Walt Disney World

• United States
• Entertainment Providers
• 700 & Above Employee

• Cast member, Trainer, Coordinator

  • Jul 1998 - Jan 2008

  Training Coordinator, Downtown Disney • Coordinated training schedules and constructed welcome packets for new hires.• Facilitated classes focused on brand promotion, technical aspects and Guest Service standards.• Worked in concert with Human Resources “Casting” department on result based survey programs.• Supervising the training process and providing feedback to training managers.Training Coordinator, Africa Operations• Developed training videos showcasing environmental awareness and Guest Service standards.• Facilitated ongoing training seminars for Attraction hosts Operations personnel.• Developed themed props: Created signature/autograph for Disney character; Designed official logos for various Walt Disney World Animal Kingdom themed areas.Temporary assignment, Disney University• Developed computer-aided scheduling programs with Production Services.• Assisted in facilitating classes focused on exceeding Guest expectation through employee empowerment.• Designed surveys based on tracking class results.• Assisted in setting up for events and conferences.Show Observation Specialist• Role in the Show coach providing feedback and recognition to employees, boosting labor relations.• Supported Disney Imagineers on projects focused on improving Green LEED efforts and park integrity.