Experience

Spinitar

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Success Manager

  • Nov 2015 - Present

  As a customer success manager at Spinitar, Matthew is responsible for partnering with Spinitar’s systems integration team to establish the best support plan(s) for his customer's audiovisual needs. Tasked with ensuring a timely response on all AV support requests, Matthew helps facilitate AV success for the lifetime of the equipment. In order to accomplish top-notch customer support, Matthew collaborates directly with the sales organization, service technicians, and engineers throughout the duration of the project, and beyond, to ensure his client's needs are being held in the highest regard. In addition, Matthew is also in charge of developing new and creative revenue opportunities focusing on professional services and "green" programs.

• Service Territory Manager

  • Nov 2015 - Present