Matthew Wenzel, PBA, CSM, CSPO, ACC, ITILv4

Business Analyst - Lottery Administration at Camelot Illinois
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us****@****om
(386) 825-5501
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Sumit Varshney

It is not quite often that you come across totally self-driven and self-motivated individuals, and Matt is one such individual! He takes absolute pride in creating solutions that are customer-centric and focuses on making products that will help customers enjoying playing Lottery furthermore. You can trust Matt to be standing by you at every aspect of the project. On a personal scale, Matt is a fighter who has combatted all odds to fight against cancer and his courage is worthy to be learned from.

Salah E.

Matt's commitment to continuous learning and trying different approaches is refreshing. He constantly shares the impact of what he tried with the team. Matt is self-motivated and his openness to learn and share was key to improving engagement for internal Agile coaches learning and development initiatives. He also brings multiple perspectives from facilitation, business analysis and project management domains.

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Credentials

  • Discipline & Hearings : Duties of the Board of Fire & Police Commissioners
    Illinois Fire & Police Commissioners Association
    Nov, 2019
    - Nov, 2024
  • Fire & Police Commissioners Recertification
    Illinois Fire & Police Commissioners Association
    Nov, 2019
    - Nov, 2024
  • ITILv4 Foundation in IT Service Management
    AXELOS Global Best Practice
    Sep, 2019
    - Nov, 2024
  • ACC - Agile Certified Coach
    ICAgile
    Dec, 2017
    - Nov, 2024
  • ATF - Agile Team Facilitator
    ICAgile
    Sep, 2017
    - Nov, 2024
  • ICP - ICAgile Certified Professional
    ICAgile
    May, 2017
    - Nov, 2024
  • Illinois Open Meetings Act
    Illinois Attorney General's Office
    Dec, 2013
    - Nov, 2024
  • CSM - Certified Scrum Master
    Scrum Alliance
    May, 2017
    - Nov, 2024
  • Certified Scrum Product Owner (CSPO)
    Scrum Alliance
    Jun, 2020
    - Nov, 2024
  • Notary Public
    Cook County, IL
    Oct, 2012
    - Nov, 2024
  • SA - SAFe Agilist
    Scaled Agile, Inc.
    Apr, 2020
    - Nov, 2024
  • SSM - SAFe ScrumMaster
    Scaled Agile, Inc.
    Dec, 2017
    - Nov, 2024
  • Heartsaver CPR AED
    American Heart Association
    Jan, 2019
    - Nov, 2024
  • PBA - Professional in Business Analysis
    Project Management Institute
    Dec, 2017
    - Nov, 2024
  • ACP - Agile Certified Practitioner
    Project Management Institute
    May, 2017
    - Nov, 2024

Experience

  • Camelot Illinois
    • United States
    • Manufacturing
    • 1 - 100 Employee
    • Business Analyst - Lottery Administration
      • Jan 2018 - Present

      Helping to raise MILLIONS and MILLIONS of dollars for Illinois schools and other good causes, while helping people chase their hopes and dreams, and making some millionaires along the way! Roles : - Standup Managed Player Contact Center - Standup Retailer Contact Center - Locate and design new office space - Design Retailer IVR (Interactive Voice Response) Hotline - Design Player IVR (Interactive Voice Response) Hotline - Internal Travel & Expense System SME - Co-Lead Reporting & Reconciliation System & Process Redesign - Develop Internal Incident Communications Process - Co-Lead Analyst Developing and Implementing Business Processes - Co-lead implementation of retailer rewards program - Facilitate and Deliver FOIA Requests - New Hire Trainer - Retailer and Customer Champion delivering customer experience enhancements - Co-lead implementation of equipment delivery processes - Co-lead implementation of licensing automation process - Back Office Systems Analysis

  • International Telecom Provider
    • Chicago
    • Scrum Master (Agile Team Facilitator) / IT Business Analyst -Telecommunications
      • Sep 1997 - Dec 2017

      • Reported directly to Executive Director • Agile Experience (Scrum Master) o Agile Team sizes ranging from 4 to 30 members o Projects ranging from single-system to 20+ systems o Adoption Advocate  Part of “first team” to rollout Agile within organization  Provided Coaching / Mentoring to various Delivery Teams and Value Teams  Provided Coaching / Mentoring to individuals  Scrum Master on hybrid teams (Waterfall / Agile)  Provided informal training sessions (Communities of Practice)  Authored internal Agile Adoption blogs (available on LinkedIn profile)  Champion of the Agile Manifesto within group  Received over 100 hours on internal Agile Training  Received Agile Certifications and Training external to the company  Pursuing Agile Coach Certification (ICP-ACC)  Pursuing Scaled Agile Framework Certification (CSS) o Scrum Master (Agile Team Facilitator / Agile Coach)  Remover of Impediments  Facilitator, Servant Leader, and Coach Chartering User Story Grooming Story Mapping Program Increment Planning Sprint Planning / Backlog Grooming Daily Standups Sprint and Project Retrospectives Story Point Assignments Analysis & Design collaborations  Co-author User Stories with Product Owner Project Charter with Product Owner  Reporting JIRA, Confluence, and PowerPoint Direct to Executive Leadership • Business Analyst Experience o User Advocate / End User POC o User On-Site Visits / Shadowing Users / User Interviews o Business Requirements / System Requirements Author o Participation in full Waterfall Life Cycle o Project Assessment and Prioritization o Production Support Analyst o IT Trainer / End User Trainer o System Tester / End User Acceptance Tester o Industry Regulations Forums Representative o Team sizes ranging from 3 to 30 members o Projects with up 20 interfaces • Manager o 11 direct reports (Developers and Business Analysts) • Central Office Technician o Installed residential, business, and high-capacity circuits o Temp-Supervisor, Team of 5

  • Genisys Consulting
    • Elk Grove Village, IL
    • Systems Consultant - Benefits Administration & Mortgage Systems
      • 1995 - 1997

      • Large Office Supply Company – Lead Developer o Designer and Developer  HR Department Benefits Tracking UI  Employee Facing Annual Enrollment UI and Documents  External Benefit Provider Interfaces o IT Liaison with External Benefit Providers  Led Benefit Design Discussions  Led Interface Design Discussions • Large Mortgage Bank – Developer o Designer and Developer  Changes to Mortgage Data Entry UI  Changes to Hardcopy Mortgage Forms  Changes to Back-end Calculation Algorithms

  • American United Life
    • Indianapolis, IN
    • Systems Developer - Pension Adminstration
      • 1994 - 1995

      • Pension Administration Systems • Designer and Developer o Changes to Pension Data Entry UI o Changes to Hardcopy Pension Forms o Changes to Back-end Calculation Algorithms • User Liaison o Directly Interface with Users for Requirements Gathering o Champion User Needs and Processes within IT • Pension Administration Systems • Designer and Developer o Changes to Pension Data Entry UI o Changes to Hardcopy Pension Forms o Changes to Back-end Calculation Algorithms • User Liaison o Directly Interface with Users for Requirements Gathering o Champion User Needs and Processes within IT

  • Hewitt Associates
    • Lincolnsire, IL
    • Systems Consultant - Benefits Administration
      • 1989 - 1994

      • Flexible Benefits Administration Systems • Designer and Developer o HR Department Benefits Tracking UI o Employee Facing Annual Enrollment UI o Employee Facing Annual Enrollment Documents o External Benefit Provider Interfaces o Back-end Eligibility and Calculation Programs • Lead Coordinator o Large Scale Software Version Upgrade  Impacting Entire Customer Base  Scheduling & Resource Allocation  Coordination with External Customers • Trainer o Created IT New Hire Training Program o Coordinated IT New Hire Training Programs o Led IT Training Sessions o Co-Led User Training Sessions o Co-Organized User New Hire Training Programs

  • Magnasync Corporation
    • Chicago, IL
    • Communications Technician - Voice Logging Systems
      • 1986 - 1989

      • Voice Recording Systems o Installed and Repaired Voice Logging Equipment  On all 4 Chicago Commodities Exchanges  Full Security Clearance to Active Trading Floors  At over 30 Commodity Firm Offices and Chicagoland Police Departments o Customer Liaison  Directly Worked with Customers on Issue Resolution  Directly Worked with Customers on Scheduling  Provide Technical Expert Testimony as Needed • Voice Recording Systems o Installed and Repaired Voice Logging Equipment  On all 4 Chicago Commodities Exchanges  Full Security Clearance to Active Trading Floors  At over 30 Commodity Firm Offices and Chicagoland Police Departments o Customer Liaison  Directly Worked with Customers on Issue Resolution  Directly Worked with Customers on Scheduling  Provide Technical Expert Testimony as Needed

Education

  • DeVry Institute of Technology - Chicago
    Bachelor of Science (B.S.), Computer Information Systems
    1986 - 1989

Community

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