Experience

Geoscape Australia

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Infrastructure Manager

  • Nov 2022 - Present



Centrered

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Technical Support Engineer

  • Sep 2021 - Oct 2022



F1 Solutions Australia

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Infrastructure Manager

  • 2020 - Sep 2021

  My Duties Included:• Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks• Assists management with hiring processes and new team member training• Develops strategies to promote team member adherence to company regulations and performance goals• Ensures established SLAs and other deliverables are monitored, managed, and achieved.• Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints• Managing the Service Desk• Managing Project worked by the Infrastructure Team Show less

• Network & Systems Engineer

  • Jul 2016 - 2020



MSS Security

• Australia
• Security and Investigations
• 700 & Above Employee

• Security Guard

  • 2013 - 2016



The Australian National University

• Australia
• Higher Education
• 700 & Above Employee

• Desktop Support Specialist

  • 2011 - 2013