Matthew W. Schneider

Service Technician | Project Manager at Asset Protection Partnership, Ltd.
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Location
Portland, Oregon Metropolitan Area

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5.0

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Tara Backes

Matthew was a great teammate, and a huge benefit to our group project in my first class at Keller. He put forth a huge amount of time on our groups PowerPoint, and really made our work look and feel professional. He was wonderful to work with and I would recommend him not only as a great person, but as a valuable resource that any company is lucky to have.

Milton Bliss

I've hired Matthew twice & I would do it again if the opportunity arose. Matthew gets the job done, has a thorough understanding of telephone system and cabling, takes direction, is easy to work with, and makes customers happy.

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Credentials

  • Elements Access Control Certification
    LenelS2
    Nov, 2022
    - Oct, 2024
  • Oregon State Limited Energy Tech - Class A
    Building Codes Division - State of Oregon
    Oct, 2014
    - Oct, 2024
  • BICSI Installer 1 (INST1)
    BICSI
    Aug, 2018
    - Oct, 2024

Experience

    • United States
    • Public Safety
    • 1 - 100 Employee
    • Service Technician | Project Manager
      • May 2017 - Present

      • First, as a technician, and then as a manager, participated in many company projects. Involved have been camera installations, intrusion, and basic voice/data projects. As a manager, I have coordinated with both internal resources and outside contractors to complete the work. • Most recently I have become the company expert at Access Control, Focusing through 2022 on S2 Netbox, I also enjoy working on ProdataKey and Kantech systems. • I do much of the Data and IT type field work for the company. I have had to retrieve access control databases on crashed systems drives, and have had to get into Win 10 systems with expired logins. • Have become certified in various security products besides the S2 Netbox, ProdataKey, and Kantech access control systems, including cloud and NVR type Hanwha-Techwin and Avigilon camera systems. I have dabbled a bit with Bosch and Honeywell (Vista) intrusion systems. Show less

    • Information Technology & Services
    • 1 - 100 Employee
    • Transitional Worker Seeking new Opportunities
      • Mar 2017 - May 2017

      • Transitioning from the declining need for Transport Provisioning, and Switched Circuit Provisioners in the Telecommunications Industry, to focus on gaining experience in other areas, with the expectation that I will again become employed in a growing business sector. • Transitioning from the declining need for Transport Provisioning, and Switched Circuit Provisioners in the Telecommunications Industry, to focus on gaining experience in other areas, with the expectation that I will again become employed in a growing business sector.

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Service Activations Technician | Transport Provisioning Technician | Switched Circuit Provisioner
      • Dec 2009 - Feb 2017

      • Completed customer activations within the constraints and processes defined by Integra/ELI. I have used ServiceNow, Click, Salesforce, and MSS as the databases and tools around which these policies and processes were based. I have used all these tools to mobilize house, contract, ILEC, or customer vendor technicians to troubleshoot problems prior to the successful completion of a customer activation. • Provisioned transport and switched network services referencing equipment specifications, manuals, and technical drawings, and updated the documentation as needed to support product or process changes. • During a customer's service activation, scheduled for a set time, of predetermined length, I confirmed order scope with the customer, and turned up ordered services. • Collaborated with my immediate manager, the project coordinator, field technicians, the ILEC, our dispatch group, and Tier III repair via phone and email to identify and solve a variety of problems related to activating ordered services, and to clarify order objectives. • Created reports in Word and Excel and have created reports to meet project and customer needs. • Interfaced with and collected progress data from field personnel. Worked on the following equipment: Switches: Hatteras, DMS, Meta, Santera and 5ESS Transport: Fujitsu, Turin, G6, Tellabs (5320/5500) and Hatteras. Data: Hatteras, ATI/NMS, Redback, AR and HDSL2. Show less

    • United States
    • Primary and Secondary Education
    • Co-Chairman | Web Developer | Brand Manager
      • Aug 2007 - Sep 2011

      • Designed a new logo, created a web presence, and a Facebook profile to promote the school online. • Cooperated with CafePress to produce merchandise that allowed students and families to promote the school within the greater community, while providing an incidental stream of revenue to the school. • Designed a new logo, created a web presence, and a Facebook profile to promote the school online. • Cooperated with CafePress to produce merchandise that allowed students and families to promote the school within the greater community, while providing an incidental stream of revenue to the school.

    • Business Telephone Systems (BTS II) Technician
      • 2005 - Dec 2009

      • Defined customer, managerial, phone system, and sometimes cabling requirements, gathered and validated that information, and utilized that in installing new, or modifying existing systems. • Installed and assisted with on-premises installations of switched network phone systems. • Defined customer, managerial, phone system, and sometimes cabling requirements, gathered and validated that information, and utilized that in installing new, or modifying existing systems. • Installed and assisted with on-premises installations of switched network phone systems.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Telecommunications Supervisor | Telecommunications Administrator | Telecommunications Manager
      • 2002 - 2005

      • Collected and analyzed phone billing data, and acted on billing discrepancies to eliminate fraudulent or unneeded services per company policy. • Ensured smooth transfer of services by developing processes for new property acquisitions. • Conferred with company officials about financial, regulatory, and company policy relating to aggregating services. • Identified, reviewed, negotiated with, and selected service providers over the delivery of telecommunications equipment and services. • Supported help desk operation, assisting local and remote clients in using software and installing updates, special applications, and printers and other devices. Show less

Education

  • Keller Graduate School of Management of DeVry University
    MBA, Business Administration and Management, General
    2007 - 2011
  • Portland State University
    B.S., Economics
    1988 - 1992

Community

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