Experience

Acturis Limited

• United Kingdom
• Software Development
• 400 - 500 Employee

• Senior Technical Business Analyst

  • Oct 2016 - Present

  I was appointed to oversee a wide spectrum of internal technical projects, from scoping to delivery.My responsibilities include effectively liaising with clients, directors, developers, and helpdesk on various matters and providing regular project updates and support technical solutions and defect management.Noteworthy Career Highlights in my time here include:• Developed internal tools & auto testing and maintained documentation, roadmaps and metrics to drive efficiencies• Automated obfuscation of personal data of core app data within GDPR deadlines, which required complex analysis and detailed thinking • Moved products from the core UK platform onto a new Canadian with cross-functional teams across the UK, West Canada, and China; defined scopes and oversaw testing & adaptations to support Canadian requirements• Implemented the integration with a third-party data source, Defaqto; designed functionality with JSON API; updated API with 30 clients for over 150 products• Coordinated change and testing for the products team, analysed 20 change requests, oversaw tests and resolved issues• Accelerated product performance by 30% within 2 years by analysing database logs to identify and improve gaps • Designed a self-service filing solution for 3 major clients (Allianz, AXA, NIG), cutting 35 hours/week (70%) and improving client offering• Reduced 25% of needed internal resources for weekly code release testing (40h/week) via automated internal tools