Experience

Generator Supercenter-Heartland

• United States
• Retail Appliances, Electrical, and Electronic Equipment
• 1 - 100 Employee

• Territory Manager

  • Jul 2023 - Present



Hancock Whitney

• United States
• Banking
• 700 & Above Employee

• Financial Center Leader

  • Jun 2021 - Mar 2023



Academy Sports + Outdoors

• United States
• Retail
• 700 & Above Employee

• Hardlines Team Leader

  • Jun 2020 - Feb 2021



Aramark Uniform Services

• United States
• Facilities Services
• 700 & Above Employee

• District Manager

  • Mar 2018 - Jun 2020

  Responsible for setting the annual budget for the region and maintaining profitability for the area; manages the flow of account receivables; responsible for maintaining customer service within Western and Central Louisiana; recruits, hires, develops and educates route sales and warehouse employees; manages the district’s top 100 accounts through quality control monitoring; conducts evaluations of staff to provide feedback on their overall performance, growth and customer service skills to regional management; maintains a sales culture that fosters strong brand orientation and supports achievement of sales objectives; proactively follows up on accounts in jeopardy and lost accounts; identifies growth areas and works to retain 100% of the district’s customers; makes direct service calls and resolves service concerns; maintains close coordination with the production department regarding service and customer issues; performs route observations weekly; partners with the regional sales department to identify areas of growth. Show less



Wesco

• United States
• Wholesale
• 700 & Above Employee

• Branch Administration Manager

  • Oct 2016 - Mar 2018

  Responsible for providing leadership for branch personnel at the Baton Rouge location; maintained branch profitability by setting the annual budget and monitoring the branch profit and loss statement, managing inventory levels, proper resource utilization, and managed the continuous flow of account receivables and payables; oversees building maintenance and safety procedures; recruited and trained all branch personnel; developed and coached existing employees to help encourage professional development and reduce turnover; monitored the sales process for existing and new customers to ensure a quality experience and maximize sales; assisted inside and outside sales personnel with looking for new sales opportunities with new customers and expanding the relationships with current customers. Show less



DNOW

• United States
• Oil and Gas
• 700 & Above Employee

• Onsite Manager

  • Mar 2015 - Oct 2016

  Started onsite branch from opening; develop and upgrade processes for sales and customer interactions for onsite location; work with onsite customer to bring in product offerings not currently used in other area branches; develop relationships with new vendors to make product offerings competitive and profitable for DistributionNow; continually reach out to different departments within DistributionNow to find ways to decrease product costs to increase revenue; monitor onsite branch costs to help increase revenue; train and develop new and current employees; manage onsite branch’s inventory to meet the customer’s needs and be in compliance with company guidelines. Show less

• Account Representative

  • Sep 2013 - Mar 2015

  Responsible for servicing production and drilling accounts; provided technical sales support and product consulting to customers; maximized financial results; responsible for developing, cultivating, and growing customer base; improved customer service and satisfaction; attained and exceeded sales goals through increased market share, both existing and new business; performed warehouse and driver duties as needed.

• Inside Sales Representative

  • Oct 2012 - Sep 2013

  Serviced existing accounts; responsible for performing administrative and operations functions; interacted with both customers and vendors to complete sales orders and follow them through the invoicing process; provided technical sales support and product information to customers; supported efforts to exceed sales goals, increased market share and improved customer satisfaction; performed warehouse and driver duties, when needed.



Capital One

• United States
• Financial Services
• 700 & Above Employee

• Branch Business Manager

  • Dec 2010 - Jul 2012

  Responsible for four branches in Desoto Parish area (including Grand Cane, Logansport, Mansfield, and Stonewall); ensured desired business customer experience in branches, including personally opening accounts for business customers; acted as small business expert within branches; trained Relationship Bankers as needed; leveraged appointments and referrals to work with business customers primarily in the branch and actively cross sell products; solved business customer problems as a part of sales process and relationship deepening; accountable for the execution of risk management and compliance protocols in sales process; delivered on service levels and operational excellence for client portfolio; served as community leader for Capital One and took active role in surrounding areas. Show less

• Assistant Branch Manager

  • Mar 2007 - Dec 2010

  Achieved superior audit ratings every year while in this position; branch received 100% of sales and service goals during 2007-2010; responsible for supervision of seven tellers, teller manager, and two personal bankers; conducted training of new hires, products, and services; maintained branch and employee performance reports; responsible for opening various banking products; assisted customers with account questions or problems; maintained work schedule for tellers and personal bankers; ensured the branch stayed in compliance with regulations. Show less

• Relationship Banker

  • Dec 2004 - Mar 2007

  Responsible for opening new accounts, loans, CD’s, and other various banking products; aided customers with account inquiries and requests; maintained accounting reports for sales, account status, and account history; assisted in training for product knowledge and sales procedures.