Experience

Human IT

• IT Services and IT Consulting

• Support Coordinator

  • Feb 2019 - Present

• Level 2 Support Engineer

  • Nov 2018 - Present

• Support Engineer

  • Jan 2017 - Nov 2018


Mac Aid
• Australia
• IT Services and IT Consulting
• 1 - 100 Employee
• Engineer

  • Aug 2016 - Jan 2017


Salmat

• Australia
• Advertising Services
• 700 & Above Employee

• ATO Technical Help desk Level 1 Agent

  • Jun 2016 - Aug 2016

  Provided efficient and responsive help to Australian Tax Office (AT0) clients during the taxation peak period. I assisted clients over the phone with technical problems. Provided efficient and responsive help to Australian Tax Office (AT0) clients during the taxation peak period. I assisted clients over the phone with technical problems.



Ritchies Pty Ltd

• Retail Groceries
• 100 - 200 Employee

• Duty Manager

  • Nov 2006 - Aug 2016

  Responsible for training and mentoring new staff members to help them adjust to a working environment. I also accept deliveries, opening and closing of the store and ordering stock. Responsible for training and mentoring new staff members to help them adjust to a working environment. I also accept deliveries, opening and closing of the store and ordering stock.