Matthew Seto

Microsoft Dynamics 365 Functional Consultant at Torpedo7 Group Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
NZ
Languages
  • English Native or bilingual proficiency
  • Cantonese Limited working proficiency

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Credentials

  • Microsoft Certified: Dynamics 365 Fundamentals (ERP)
    Microsoft
    Jan, 2023
    - Nov, 2024
  • ITIL Foundation Certificate in IT Service Management
    PeopleCert
    Mar, 2020
    - Nov, 2024
  • Querying Data with Transact-SQL
    ACE Training
    May, 2019
    - Nov, 2024
  • Certificate in ARIS Business Process Analysis Platform
    Software AG
    Aug, 2017
    - Nov, 2024
  • IIBA Academic Certificate in Business Analysis
    IIBA
    Jun, 2016
    - Nov, 2024
  • Academic Certificate in Business Analysis
    The University of Auckland

Experience

    • New Zealand
    • Retail
    • 100 - 200 Employee
    • Microsoft Dynamics 365 Functional Consultant
      • Apr 2022 - Present

      • Functional Consultant in the implementation of Dynamics ERP, Dynamics Commerce and Dynamics CRM at Torpedo7 • Participate in the entire product lifecycle, from scoping workshops and technology evaluation processes to project delivery and support and maintenance. • Facilitate decision-making in the team about process mapping, solution design, testing, and maintainability. • Analyse, design, and create business specifications to facilitate the delivery of IT solutions. • Ownership of D365FO solutions and integrations, including investigating, diagnosing, and resolving production D365FO and EDI incidents while working alongside business users and vendors. • Manage end-to-end EDI onboarding and configuration changes between partners, business stakeholders and vendors • Act as the primary translation point between business and technical teams to ensure optimal development of solutions. • Gathering and analysis of business processes, documentation, complex and simple mapping requirements and propose suitable changes in line with the product • Responsible for conducting user acceptance testing and training business users to successfully use and maintain D365FO application Show less

    • New Zealand
    • Construction
    • 700 & Above Employee
    • Microsoft Dynamics 365 - Analyst/Developer
      • Mar 2021 - Apr 2022

      • Involved in multiple transformation projects related to MS Dynamics CRM• Configure, design and develop Microsoft Dynamics 365 CRM system• Manage Azure data lake environment and creation of PowerBI reports • Utilise Visual Studio and Azure CI/CD pipeline to consistently provide solutions based on user requirements• Develop and drive the delivery of software with an emphasis on Microsoft Dynamics CRM and Field Service• Agile Software Development

    • Application Support Analyst
      • Apr 2019 - Mar 2021

      • SME for Dynamics CRM and multiple other CRM and ERP applications• Utilise SQL to maintain application databases and extract data • Collaborate with stakeholders to gather requirements and provide application solutions• Application configuration and data maintenance• Managing vendors to ensure delivery of quality solutions• Incident and problem management in accordance with Downer New Zealand processes• Monitoring and forecasting user demand

    • Accounts Receivable Administrator
      • Jan 2019 - Mar 2021

      • Carry out effective processing of accounts receivable• Ensure accounts receivable internal controls are maintained• Receipting cash received from customer against the relevant customer account• Using Jobpac and COINS to performing receipting

    • BSC Payroll Administrator - MBIE Project Team
      • Oct 2018 - Dec 2018

      • Liaising with current and past employees• Updating information in the database• Data Entry• Various other admin duties

    • Accounting Administrator
      • Jul 2018 - Aug 2018

      • Preparation of GST returns • Accounts Payable • Copying and scanning files into the system • Preparation of GST returns • Accounts Payable • Copying and scanning files into the system

Education

  • The University of Auckland
    Bachelor of Commerce - BCom, Accounting and Information Systems
    2015 - 2017
  • Auckland University of Technology
    Certificate of Applied Science
    2012 - 2012

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