Matthew Seto
Microsoft Dynamics 365 Functional Consultant at Torpedo7 Group Ltd- Claim this Profile
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English Native or bilingual proficiency
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Cantonese Limited working proficiency
Topline Score
Bio
Credentials
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Microsoft Certified: Dynamics 365 Fundamentals (ERP)
MicrosoftJan, 2023- Nov, 2024 -
ITIL Foundation Certificate in IT Service Management
PeopleCertMar, 2020- Nov, 2024 -
Querying Data with Transact-SQL
ACE TrainingMay, 2019- Nov, 2024 -
Certificate in ARIS Business Process Analysis Platform
Software AGAug, 2017- Nov, 2024 -
IIBA Academic Certificate in Business Analysis
IIBAJun, 2016- Nov, 2024 -
Academic Certificate in Business Analysis
The University of Auckland
Experience
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Torpedo7 Group Ltd
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New Zealand
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Retail
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100 - 200 Employee
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Microsoft Dynamics 365 Functional Consultant
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Apr 2022 - Present
• Functional Consultant in the implementation of Dynamics ERP, Dynamics Commerce and Dynamics CRM at Torpedo7 • Participate in the entire product lifecycle, from scoping workshops and technology evaluation processes to project delivery and support and maintenance. • Facilitate decision-making in the team about process mapping, solution design, testing, and maintainability. • Analyse, design, and create business specifications to facilitate the delivery of IT solutions. • Ownership of D365FO solutions and integrations, including investigating, diagnosing, and resolving production D365FO and EDI incidents while working alongside business users and vendors. • Manage end-to-end EDI onboarding and configuration changes between partners, business stakeholders and vendors • Act as the primary translation point between business and technical teams to ensure optimal development of solutions. • Gathering and analysis of business processes, documentation, complex and simple mapping requirements and propose suitable changes in line with the product • Responsible for conducting user acceptance testing and training business users to successfully use and maintain D365FO application Show less
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Downer New Zealand
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New Zealand
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Construction
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700 & Above Employee
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Microsoft Dynamics 365 - Analyst/Developer
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Mar 2021 - Apr 2022
• Involved in multiple transformation projects related to MS Dynamics CRM• Configure, design and develop Microsoft Dynamics 365 CRM system• Manage Azure data lake environment and creation of PowerBI reports • Utilise Visual Studio and Azure CI/CD pipeline to consistently provide solutions based on user requirements• Develop and drive the delivery of software with an emphasis on Microsoft Dynamics CRM and Field Service• Agile Software Development
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Application Support Analyst
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Apr 2019 - Mar 2021
• SME for Dynamics CRM and multiple other CRM and ERP applications• Utilise SQL to maintain application databases and extract data • Collaborate with stakeholders to gather requirements and provide application solutions• Application configuration and data maintenance• Managing vendors to ensure delivery of quality solutions• Incident and problem management in accordance with Downer New Zealand processes• Monitoring and forecasting user demand
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Accounts Receivable Administrator
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Jan 2019 - Mar 2021
• Carry out effective processing of accounts receivable• Ensure accounts receivable internal controls are maintained• Receipting cash received from customer against the relevant customer account• Using Jobpac and COINS to performing receipting
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BSC Payroll Administrator - MBIE Project Team
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Oct 2018 - Dec 2018
• Liaising with current and past employees• Updating information in the database• Data Entry• Various other admin duties
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Accounting Administrator
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Jul 2018 - Aug 2018
• Preparation of GST returns • Accounts Payable • Copying and scanning files into the system • Preparation of GST returns • Accounts Payable • Copying and scanning files into the system
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Education
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The University of Auckland
Bachelor of Commerce - BCom, Accounting and Information Systems -
Auckland University of Technology
Certificate of Applied Science