Matthew Scroggins

Technical Support Specialist at SpeedConnect Wireless Internet, Television and Telephone
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Contact Information
us****@****om
(386) 825-5501
Location
Midland, Michigan, United States, US
Languages
  • English -

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Bio

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Experience

    • Technical Support Specialist
      • Oct 2014 - Present

      Remotely assist customers with technical issues. (Such as, Setting up e-mail clients, Physical connections, Network settings in routers and computers.) Configure and troubleshoot modems of various technologies including 4G WiMax, LTE, and Satellite based technologies. Work on various projects including intranet coding. Remotely assist customers with technical issues. (Such as, Setting up e-mail clients, Physical connections, Network settings in routers and computers.) Configure and troubleshoot modems of various technologies including 4G WiMax, LTE, and Satellite based technologies. Work on various projects including intranet coding.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Security Analyst / Technician
      • Jan 2014 - May 2014

      Performed IT Security audits for HIPAA compliance. Small Business - Enterprise IT Services. (Such As (PC (Windows and Linux), Server, and Network) Setup, Repair, Security, Data Recovery, Backup, Disaster Recovery, Virtualization, Cloud Computing) Performed IT Security audits for HIPAA compliance. Small Business - Enterprise IT Services. (Such As (PC (Windows and Linux), Server, and Network) Setup, Repair, Security, Data Recovery, Backup, Disaster Recovery, Virtualization, Cloud Computing)

    • United States
    • Software Development
    • Armed Guard
      • Oct 2012 - Jan 2014

      Control physical access to sites, and perform patrols of the facility. Control physical access to sites, and perform patrols of the facility.

    • Owner / Technician
      • May 2002 - Jan 2014

      Residential and Small Business IT Services. (Such As (PC (Windows and Linux), Server, and Network) Setup, Repair, Security, and Data Recovery) Residential and Small Business IT Services. (Such As (PC (Windows and Linux), Server, and Network) Setup, Repair, Security, and Data Recovery)

Education

  • Arkansas State University-Beebe
    Technical Certificate, Computer Systems and Networking Technology
    2003 - 2006

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