Matthew Scroggins
Technical Support Specialist at SpeedConnect Wireless Internet, Television and Telephone- Claim this Profile
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Bio
Experience
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SpeedConnect Wireless Internet, Television and Telephone
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United States
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Telecommunications
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Technical Support Specialist
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Oct 2014 - Present
Remotely assist customers with technical issues. (Such as, Setting up e-mail clients, Physical connections, Network settings in routers and computers.) Configure and troubleshoot modems of various technologies including 4G WiMax, LTE, and Satellite based technologies. Work on various projects including intranet coding. Remotely assist customers with technical issues. (Such as, Setting up e-mail clients, Physical connections, Network settings in routers and computers.) Configure and troubleshoot modems of various technologies including 4G WiMax, LTE, and Satellite based technologies. Work on various projects including intranet coding.
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Systems Outsource Services
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Security Analyst / Technician
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Jan 2014 - May 2014
Performed IT Security audits for HIPAA compliance. Small Business - Enterprise IT Services. (Such As (PC (Windows and Linux), Server, and Network) Setup, Repair, Security, Data Recovery, Backup, Disaster Recovery, Virtualization, Cloud Computing) Performed IT Security audits for HIPAA compliance. Small Business - Enterprise IT Services. (Such As (PC (Windows and Linux), Server, and Network) Setup, Repair, Security, Data Recovery, Backup, Disaster Recovery, Virtualization, Cloud Computing)
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Razorback Security Service
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United States
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Software Development
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Armed Guard
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Oct 2012 - Jan 2014
Control physical access to sites, and perform patrols of the facility. Control physical access to sites, and perform patrols of the facility.
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Owner / Technician
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May 2002 - Jan 2014
Residential and Small Business IT Services. (Such As (PC (Windows and Linux), Server, and Network) Setup, Repair, Security, and Data Recovery) Residential and Small Business IT Services. (Such As (PC (Windows and Linux), Server, and Network) Setup, Repair, Security, and Data Recovery)
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Education
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Arkansas State University-Beebe
Technical Certificate, Computer Systems and Networking Technology