Experience

OpenExchange, Inc.

• United States
• Technology, Information and Internet
• 200 - 300 Employee

• Video Specialist (VS2) and Moderator

  • Oct 2020 - Present

  OpenExchange (OE) is the global leader in video solutions for financial services and investor communications. As a Video Specialist (VS2) I arranged direct and multipoint video meetings, conferences and roadshows for sell side, buy side, and corporate clients to support the delivery of valuable investment content and to provide corporate access in a secure and efficient manner. My responsibilities as a Video Specialist included: • coordinating and facilitating Zoom meetings for high profile clients; • creating a bespoke experience with a combination of break out rooms, live streams, waiting rooms, spotlighting, assisting with screen sharing and various other technical features; • ensuring the security and privacy of all meetings through robust registration and identification procedures; • responding to incoming client requests in a timely and professional manner; • updating the OE central database with client information in a timely manner; • escalating issues as needed, learn, and applying solutions in the future; • proactively engaging with the team and providing support to others as required; • providing a “White Glove" level of customer service. As Moderator my responsibilities included: • presenting legal disclaimers on behalf of the hosting companies; • introducing speakers and outlining the meeting agenda; • facilitating question and answer sessions; • delivering/assisting with presentations for the hosting companies; • contributing to the discussion with leading questions; • ensuring punctual meeting start and end times. Show less



Vibe Arts

• United Kingdom
• Performing Arts

• Director, Founder and Head of Safeguarding

  • Jun 2016 - Present

  Vibe Arts (www.vibearts.co.uk) provides Musical Theatre training for young people (from the age of 4) and adults. We offer a wide range of classes led by industry professionals, many of whom have worked extensively in the West End. We also run international workshops through relationships I have created with schools in Hong Kong and China. As Director and Head of Safeguarding my responsibilities include: • strategic development and oversight including development of new business opportunities; • manage the onboarding and monitoring of all Vibe Arts staff, including ‘right to work’ and DBS checks; • place creatives in appropriate teaching and creative roles across our clubs, ‘Creatives Connect’ programme and workshops; • provide staff, content and manage delivery of international workshops; • devise, develop and produce school performances; • design, maintain and publish all publicity material (social media, website, printed leaflets, banners etc); • write and maintain our company policies; • maintain and update our database of students and staff; • write and manage our communication with parents, staff, schools and creatives; • invoice parents/companies and handle both incoming and outgoing business payments. Show less



Self-employed

• Professional Musical Theatre Performer & Creative

  • Sep 2012 - Present

  PERFORMANCE CREDITS SCHOOL OF ROCK Ned Schneebly UK Tour, Laurence Connor JOSEPH AND THE AMAZING TECHNICOLOR DREAMCOAT Guard, Swing, West End, London Palladium, Laurence Connor WAITRESS Swing, Understudy Dr Pomatter & Ogie, West End, Adelphi Theatre, Diane Paulus JOSEPH AND THE AMAZING TECHNICOLOR DREAMCOAT Swing, Understudy Simeon, West End, London Palladium, Laurence Connor CATS Skimbleshanks, Understudy Rum Tum Tugger, Gus and Bustopher Jones, International Tour, Trevor Nunn MATILDA Doctor, Understudy Mr Wormwood and Rudolpho, West End, Cambridge Theatre, RSC, Matthew Warchus CHARLIE AND THE CHOCOLATE FACTORY Children’s Director, Understudy Mr Beauregarde, West End, Theatre Royal, Drury Lane, Sam Mendes TABOO 10TH ANNIVERSARY REUNION CONCERT Boy George, New York, 54 Below, John McDaniel DARLING OF THE DAY Alf, Fringe, Union Theatre, Paul Foster TABOO Boy George, Fringe, Brixton Club House, Christopher Renshaw BAT BOY Bat Boy, ArtsEd London, Ian Good CHRISTMAS IN NEW YORK Ensemble, West End, Notes from New York, Paul Spicer Show less



Charlie and the Chocolate Factory

• Theatre Royal, Drury Lane

• Children’s Director

  • Feb 2015 - Apr 2016

  16 young actors were involved in Charlie and the Chocolate Factory at any one time. This team of performers was further split into three performing teams and four boys playing Charlie who all worked on rotation. The children were contracted for six months at a time after which another group of young actors would join the production. As Children’s Director for the West End production, I was responsible for managing and maintaining the performances of the young actors in the show, helping them to discover the detail in the piece and ensuring their interpretation and delivery was aligned both to Sam Mendes’ original directorial vision and Roald Dahl’s story. My responsibilities included: • working closely with the Resident Director, interpreting her show notes and communicating those clearly to the children and other teams as required; • acting as the contact between the adult cast and the teams of children, ensuring that any feedback or comment from the adult cast was delivered to the young performers in a consistent, constructive and positive manner; • teaching the show from scratch to new child company members during recast periods. • working collaboratively with senior creatives and producers during child recast periods; • leading on-stage technical rehearsals with the children while the Resident Director was busy with new adult actors. This also meant I had the opportunity to take the lead with various stage and technical departments; • working with the Dance Captain to lead “come back” rehearsals for the teams of children twice a week throughout their six-month contract in order to keep the work fresh, exciting and truthful; • communicating any issues or concerns to the Resident Director and/or Associate Director; • setting clear boundaries and expectations for the children performing and working; • delivering and supporting any necessary disciplinary action for the children in collaboration with chaperones. Show less



LW Theatres

• United Kingdom
• Entertainment
• 100 - 200 Employee

• Supervisor/Theatre Host/Access Host

  • May 2013 - Mar 2014

  Managed a team of staff as supervisor, delegated roles and responsibilities, and led drills and safety procedures to ensure that patrons were safe and cared for throughout the duration of their experience at the theatre. As Theatre Host I was responsible for the foyer of Drury Lane and to ensure that each patron’s first point of contact was a high- quality and welcoming experience. I would greet any VIP guests and help to manage the flow of all patrons into the designated theatre areas. As Access Host I would assist patrons with additional needs and their families with any access requirements and remain their point of contact for the entire show. Show less



Putting It Together

• GLive and ST James Theatre

• Choreographer

  • Aug 2013 - Feb 2014

  In 2014 I worked as Choreographer on the UK Premiere of Stephen Sondheim’s ‘Putting It Together’ with Alex Parker (Musical Director and Producer) and Alastair Knights (Director). Janie Dee, David Bedella, Damian Humbley, Caroline Sheen and Daniel Crossley made up our cast. After 2 weeks rehearsal we ran for 4 performances at the GLive Studio in Guildford. Following this initial run, we had the opportunity to further refine our work as Robert Mackintosh transferred our production to the St James Theatre (now the Other Palace) for a 4-week limited engagement. Sir Cameron Mackintosh also advised on our run at St James. The show was the Theatre’s biggest commercial success at that point, critically well-received with a 5-star review from ‘The Times’. Following the St James run, Alex, Alastair and I accompanied Sir Cameron at meetings with various investors and high-end artists such as Bernadette Peters in anticipation of a further run in London’s West End. Show less



Horizon Teachers

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Teaching Assistant

  • Apr 2013 - Jun 2013

  I worked in various schools and settings for Horizon Teachers including a term as Teaching Assistant at Gloucester House Children's Day Unit. This school provided education and therapy for young people with severe mental health and behavioural issues. My responsibilities here included assisting with day-to-day classes and running one-to-one sessions in cookery, play and exam work. I worked in various schools and settings for Horizon Teachers including a term as Teaching Assistant at Gloucester House Children's Day Unit. This school provided education and therapy for young people with severe mental health and behavioural issues. My responsibilities here included assisting with day-to-day classes and running one-to-one sessions in cookery, play and exam work.