Cruise Product & Marketing Manager

• Jan 2018 - Present

Product Manager - Fusion Holidays (Wholesale)

• Jan 2018 - Present

Assistant Team Leader - FCTG Product Hub (Cruise & Air)

• Jan 2016 - 2018

My role at the Product Distribution Hub (PDH) key function is to source, manufacture and deliver product based on each of the FCTG Brands’ product plan requirements.The main responsibilities were to train, plan and run a Product and Marketing team with the collation of both tactical and year-round air, land and cruise product per destination and bundling these together to create unique Brand specific packages. These products are then uploaded for seamless customer experience via the various Brands’ websites. ACCC compliancy and speed to market are fundamental in the process of developing innovative product packages for multiple marketing activities to drive enquiry and sales.We are responsible for sourcing, qualifying and delivering complete product requirements for each Brand. The right product, for the right customer, at the right price is imperative for all levels of advertising mediums. We contribute to the teams effectiveness through innovation, efficiency, productivity and accuracy. Show less

International Cruise Product, Marketing & Support Specialist

• Jul 2014 - Dec 2016

My role in the Cruise product, Marketing and Support was to deliver weekly product to multiple communication channels within FCTG. Working with The brands Marketers, Retail, Wholesale consultants and supply partners to develop campaigns. Use all media to promote cruise destinations, Work with Flight Centre Global Product Managers & contractors to grow product range. Stay up to date with latest cruise deals, airfare and hotel specials. Create package deals and distribute via Onboard & proformas. Report on marketing activity. Pricebeat assessment and authorisation. International Sail Free Guarantee assessment and authorisation. Product Support for Retail and Wholesale consultants. Supply Travel Expo support, product and set up for the retail and wholesale consultants. Show less

Retail Cruise Consultant

• Jun 2013 - Jul 2014

Cruise Consultant selling Domestic and International cruises as well as all international and domestic travel holidays. Following up on supplied leads as well as incoming phone calls and email enquires. Quoting, booking, documentation and customer service. Meeting sales targets and monthly KPI's.

Sales & Marketing Co-ordinator

• Dec 2012 - Jun 2013