Experience

The Emerson

• Hospitality
• 1 - 100 Employee

• Duty Manager

  • Sep 2022 - Present



Arcadia Hotel

• Event Coordinator & Bar Supervisor

  • Jan 2022 - Sep 2022

  - Admin support for functions team including: liaising with clients through email and phone, developing run sheets, processing payments through point-of-sale, and contacting external vendors. - Establishing and maintaining positive customer relations throughout the event process from inquiry to completion through timely and thoughtful communication. - Continuously handling multiple deadlines on a weekly basis and prioritizing workload based on available time and resources. - Admin support for functions team including: liaising with clients through email and phone, developing run sheets, processing payments through point-of-sale, and contacting external vendors. - Establishing and maintaining positive customer relations throughout the event process from inquiry to completion through timely and thoughtful communication. - Continuously handling multiple deadlines on a weekly basis and prioritizing workload based on available time and resources.



Quality Hotel Taylors Lakes

• Australia
• Hospitality
• 1 - 100 Employee

• Food And Beverage Attendant

  • Mar 2016 - Jan 2022

  • Delivering high-quality service for up to 300+ patrons daily. • High-energy and fast-paced environment utilizing efficient time management and problem solving. • Working effectively both autonomously and as part of a team. • Trained and developed new staff members to raise their output to an industry standard. • Delivering high-quality service for up to 300+ patrons daily. • High-energy and fast-paced environment utilizing efficient time management and problem solving. • Working effectively both autonomously and as part of a team. • Trained and developed new staff members to raise their output to an industry standard.



STBS Tour

• Assistant Tour Manager

  • Apr 2021 - May 2021

  • Managed the day-to-day operations of the tour, adhering to set schedules and contacting venues. • Liaised with artists on the tour and served as the first point of contact for aiding while on tour. • Managed the day-to-day operations of the tour, adhering to set schedules and contacting venues. • Liaised with artists on the tour and served as the first point of contact for aiding while on tour.



The Substation

• Australia
• Performing Arts
• 1 - 100 Employee

• Admin/Volunteer

  • Nov 2019 - Mar 2020

  • General admin duties including email/client management, answering calls and processing venue hire applications. • Creating and editing production documents including run-sheets, contact lists, tech riders, and floor plans. • General admin duties including email/client management, answering calls and processing venue hire applications. • Creating and editing production documents including run-sheets, contact lists, tech riders, and floor plans.