Experience

Aldwickbury School

• United Kingdom
• Primary and Secondary Education
• 1 - 100 Employee

• Operations Manager

  • Apr 2023 - Present



Education

• General Manager

  • Apr 2021 - Present



Aspens Services Ltd

• United Kingdom
• Food and Beverage Services
• 200 - 300 Employee

• Area Support Manager

  • May 2019 - Mar 2021



Sodexo

• France
• Facilities Services
• 700 & Above Employee

• Business Manager

  • Jan 2018 - May 2019



ISS Facility Services UK

• United Kingdom
• Facilities Services
• 700 & Above Employee

• Operations Support Manager

  • Jun 2016 - Jan 2018



Interserve autograph food services

• south / london

• Area Support Manager

  • 2012 - Jun 2016

  • Support day to day running of assigned area • Report directly to Operation Manager • Provide and maintain an efficient service to all areas under my control • Meet business objectives in line with companies ethics • Relief and support cover as directed by the Operation Manager • Mobilisation of new contract openings • Support the Operation Manager with Financial Accounts monthly, weekly • Ensure each area unit meet financial targets. • To ensure timely and accurate communication with clients and colleagues • To produce unit / site reports upon request • Develop and enhance site based offers (New services, food offers, refresh) • Support with food purchasing, costing and menu preparation • Motivation and team building & organisation of staff • Implementation of health & safety / food safety systems / allergen information • Assist in the smooth running of the contract at all times • Oversee the areas monthly payroll consisting of 140 plus staff • Support with HR investigations, counselling and disciplinary procedures • Assist and support with all soft services across area patch, Cleaning, Catering, Security Show less



Leavesden Film Studios, Warner Bros

• Catering Manager

  • Apr 2008 - Sep 2012

  Harry Potter & the Deathly Hallows; Oversee day to day running of Leavsden Film Studios Catering operations Work with Head Chef implementing weekly menu's (studio catering) Work inconjuction with Head Chef for all purchasing of Food items, Disposables Financial control- Weekly, Monthly Implementation of Health & Hygiene / Health & Safety Systems Weekly staff rota's including 13 permant staff members along with additional tempery staff Daily Liaising with Client, Warner Bros Executives, Producers, Filming Crew and Celebrities Assist with location catering services on site and across uk Preparation of functions on and off site - Financial, staffing, logistics, organisation Control of Cast / Artists catering requirements - Dressing Rooms, Film Set Management of High Volume Studio Coffee Shop Negotiation skills and development of customer relationships Processing of Orders/ Invoices, Daily Administration, Stock Taking Cash Handling, Banking Procedures Weekly / Monthly Payroll Procedures Customer care and individual service Show less



Sodexo

• France
• Facilities Services
• 700 & Above Employee

• Catering Manager

  • Oct 2004 - Apr 2008

  Sodexo Head Office, Solar House, Stevenage Provision of high quality restaurant / concept service (approx 200 covers daily) Hospitality provision in particular meeting standards required by company chief executive and directors Hospitality provision for Sodexho chief executive worldwide Pierre Bellion Facility management - Management of high profile head office building in conjunction with major role Financial control / expertise - weekly, monthly, annual budgets Implementation of Health & Safety within work place Provision & control of building cleaning services Constitant achievement of target GP 30% Staff Training - Sodexho metholgy Business development - increase overall sales / margins by improved standards Motivation and team building exercises, & Organisation of Staff - Catering / Cleaning Development of food concepts with sodexho executive craft chefs External functions - Directors, Executives Relationship Building Implementation of Health & Hygiene systems Organisation of Staff - Catering / Cleaning (10 Employees) Food purchasing, costing and menu preparation Show less



Sodexo, Logicom, Stevenage

• Catering Manager

  • May 2003 - Oct 2004

  Rapid decision making and decisive action Negotiation skills and development of customer / client relationships Processing of Orders/ Invoices, Daily Administration, Stock Taking and Cash Handling Customer care and Individual service Liaising with Various Clients, Colleagues and Customers Financial Expertise - Weekly / Monthly / Ananul Budgets - 24% GP Annual food purchasing, costing and menu preparation Organisation of Staff - Catering / Cleaning Motivation and team building exercises Interviewing Techniques Staff Training - Sodexho metholgy Hospitality Services - Fine Dining, Beverages, Buffets Implementation of Health & Safety and Health & Hygiene systems / processes Provision of full Restaurant Service for approx 400 covers daily Control of three satellite units - Cleaning contacts Show less



Provision of vending services

• Temps Recruitment Consultant

  • Sep 2002 - May 2003



Blue Arrow, Moorgate, London

• Perms Recruitment Consultant

  • Sep 2001 - Jan 2002

  Liaising with clients/ colleagues / prospective customers on a daily basis Interviewing and training techniques Customer care and individual service Business Development - Selling the Blue Arrow Service Processing daily administration and Blue Arrow payment procedures Constant telephone contact with Client / Applicants Financial Expertise - Negotiating payment fee with clients Marketing the Blue Arrow service Rapid decision making and decisive action Strive to maintain Blue Arrow standards Ability to achive monthly budget / targets Negotiation skills and development of customer relationships Show less



Whitbread Head Office

• Chef Manager

  • Oct 2000 - Sep 2001

  Rapid decision making and decisive action Negotiation skills and development of customer relationships Processing of Orders/ Invoices, Daily Administration, Stock Taking and Cash Handling Customer care and individual service Liaising with Client on daily basis as well as colleagues and customers Financial Expertise - Monthly / Annanul Budgets Team work and the importance of team building (Staff Control) Interviewing Techniques Providing full Restaurant Service for approx 200 covers daily Show less



Big Breakfast, Bow Studios, London

• Chef Manager

  • Jun 1999 - Oct 2000

  Skilful in liaising with Client, Television Executives and Celebrities Constant telephone contact with suppliers and staffing services Processing of orders / invoices, daily and monthly admin, stock taking and cash handling Continual staff control Training and interviewing techniques Organisation and the motivation of field staff Outside Broadcasting ( Catering Requirements) Providing Breakfast Service for approx 250 covers Skilful in liaising with Client, Television Executives and Celebrities Constant telephone contact with suppliers and staffing services Processing of orders / invoices, daily and monthly admin, stock taking and cash handling Continual staff control Training and interviewing techniques Organisation and the motivation of field staff Outside Broadcasting ( Catering Requirements) Providing Breakfast Service for approx 250 covers



Scapa Tapes / President Office

• Chef Manager / Head Chef

  • May 1997 - Jun 1999