Matthew Portugese

Student Ambassador at University of Ottawa
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Contact Information
us****@****om
(386) 825-5501
Location
Ottawa, Ontario, Canada, CA
Languages
  • English Native or bilingual proficiency
  • French Native or bilingual proficiency

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Bio

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Experience

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Student Ambassador
      • May 2023 - Present

      This team is dynamically skilled, disciplined, and professional students on campus, and I bring my passion for effective communication and genuine enthusiasm to the role of Student Ambassador. As an Ambassador, my primary focus is to artfully and eloquently convey essential information to the inquiring public. With a dedication to ensuring each campus visitor has an informative and memorable experience, I take pride in guiding complete and accurate personalized tours, sharing the unique facets of our university that make it truly exceptional. In my role, I excel in telecounseling, utilizing a CRM to connect with prospective students and their families. Through these interactions, I not only provide insightful guidance but also effectively showcase the myriad opportunities and advantages that our university offers. My ability to sell the university is driven by my authentic belief in its merits and the transformative impact it has on students' lives. Whether it's discussing academic programs, campus facilities, or the vibrant student community, I am committed to highlighting the distinct qualities that set our institution apart. As a dedicated member of a dynamic team, I've thrived in collaborative environments, contributing my skills and insights to foster collective success. My role involves crafting comprehensive reports that delve into our team's efficiency and identifying areas of improvement through detailed analysis. This commitment to continuous learning has allowed us to adapt and evolve, ensuring we consistently deliver optimal results while refining our strategies for even greater achievements. Being a Student Ambassador is more than a role – it's a chance to make a lasting impression on the future of our university. With an unwavering commitment to professionalism, a knack for engaging in communication, and a genuine passion for connecting with others, I am dedicated to making every interaction meaningful and impactful. Show less

    • Canada
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Senior Instructor - Key Holder
      • Aug 2019 - Sep 2022

      As a senior instructor, my responsibilities extend beyond leading classes. I work with groups of up to 40 students as well as provide one-on-one private instruction. This requires and develops excellent communication and organizational skills and the ability to adapt my teaching style to meet the needs of each student. I work with people as young as 4 and as old as 75, through the diversity of all skill levels and needs to create a supportive and inclusive environment for growth and development.As a senior instructor, I am responsible for overseeing other instructors, working with co-workers, ensuring cleanliness, and interacting with parents and clients. I provide guidance to new instructors and maintain open communication with parents to ensure high-quality instruction. I am also trained in sales and program renewals, promoting the benefits of our programs and encouraging continued involvement. I take great pride in helping students achieve their goals and maintaining a clean and organized facility to ensure their safety and comfort. Show less

    • Camp Director - Parent's Night Out Coordinator
      • Mar 2022 - Aug 2022

      As a Summer and March Break Camp Director, I gained a wealth of experience in managing and leading a team to create a safe and fun environment for children. One of my primary responsibilities was planning and executing daily activities, which included teaching karate in the mornings and leading camp-style activities in the afternoons. This required careful planning, attention to detail, and excellent organizational skills to ensure that each day ran smoothly and that all children were engaged and happy.I was responsible for communicating with parents and students, answering questions, and addressing concerns. This required excellent communication and customer service skills, as well as the ability to empathize with parents and ensure that their children were receiving the highest quality of care. I was also responsible for managing staff members. This included providing guidance and support, conducting regular training sessions, and addressing any issues or concerns that arose. It was essential that I maintained a positive and collaborative team environment, as this directly impacted the experience of the children in our care.Emergencies and unexpected situations were a regular occurrence. It was essential that I remained calm and composed in these situations, and that I had the knowledge and training to address any issues quickly and effectively. This required a high level of situational awareness, quick decision-making skills, and the ability to remain calm under pressure.As the Parents Night Out coordinator, my role was to ensure that children had a fun, safe, and engaging experience while their parents enjoyed a night out. This involved planning and organizing activities, including games, crafts, and other fun activities. In addition, I had to ensure that all food was handled properly and safely. Show less

  • Camp Shomria Canada
    • Ontario, Canada
    • Head of Sports - Head of Day Trip
      • Jul 2021 - Aug 2021

      During my time as the Head of Sports, I successfully developed and implemented sports programs that allowed campers to grow and develop while having fun. This required strong collaboration and teamwork with other counselors to create activities that were engaging, challenging, and inclusive for all campers. I also worked closely with the Head of Arts and Music to plan and organize camp-wide events that fostered a sense of community and belonging among campers. As the Head of Day Trips, I took on the responsibility of organizing and executing full-day trips that were both safe and exciting for campers of all ages. This involved close collaboration with various departments, including the waterfront team, medical staff, and camp directors, to ensure that every detail of the trip was carefully planned and executed. I coordinated with lifeguards to ensure that all water-based activities were conducted safely, and I worked closely with medical staff to ensure that campers' health needs were met throughout the day. In addition to these responsibilities, I also worked within a cabin, where I dealt with emergencies and problems that may arise. My ability to stay calm under pressure and think critically in challenging situations was essential to ensuring that all campers received the care and support they needed. Overall, my experience as both the Head of Sports and the Head of Day Trips allowed me to develop a diverse set of skills that will enable me to thrive in any role that requires strong collaboration, attention to detail, and a focus on safety and well-being. Show less

Education

  • University of Ottawa
    Honours Bachelor of Science in Human Kinetics, Applied Studies Kinesiology - French immersion
    2022 - 2026
  • Hodan Nalayeh Secondary School, (formerly Vaughan Secondary School)
    High School Diploma, 9-12
    2018 - 2022

Community

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