Matthew Phelps

Investigation Officer at Public Services Ombudsman for Wales / Ombwdsmon Gwasanaethau Cyhoeddus Cymru
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Contact Information
us****@****om
(386) 825-5501
Location
Llanelli, Wales, United Kingdom, UK
Skills

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Bio

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Experience

  • Public Services Ombudsman for Wales / Ombwdsmon Gwasanaethau Cyhoeddus Cymru
    • United Kingdom
    • Government Administration
    • 1 - 100 Employee
    • Investigation Officer
      • Apr 2022 - Present

      Pencoed, Wales, United Kingdom

  • John Phillips Financial Planning LLP
    • United Kingdom
    • Compliance Officer
      • Dec 2021 - Apr 2022

      Swansea, Wales, United Kingdom

  • Peter Alan Ltd
    • United Kingdom
    • Real Estate
    • 100 - 200 Employee
    • Mortgage Services Sales Manager
      • Oct 2018 - Dec 2021

      West Wales

    • Mortgage Consultant
      • Nov 2015 - Oct 2018

      Swansea, United Kingdom

  • Principality Building Society
    • Financial Services
    • 700 & Above Employee
    • Complaints Manager
      • Aug 2011 - Nov 2015

    • Quality Assurance
      • Jan 2008 - Jul 2011

      Checking advice standards were met for mortgage and protection solutions.

    • Complaints Officer
      • Aug 2007 - Jan 2008

  • Phelps Consultancy Ltd
    • United Kingdom
    • Business Consulting and Services
    • Financial Services Consultant
      • May 2003 - Aug 2007

      Various Worked for various organisations on complaint handling contrary cts, predominantly endowment complaints, being asked to return to work on several occasions on the basis of previous work completed for them and a good professional relationship. 3 Zurich contracts, 2 Friends Provident contracts and 1 Santander contract.

Education

  • Cardiff University / Prifysgol Caerdydd
    Bachelor of Science - BS, Business Administration and Management, General
    1997 - 2000

Community

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