Immigration Paralegal

• Sep 2022 - Present

Seasonal Front of House

• Jun 2019 - Jan 2020

● Managed inventory through effectively ordering and stocking beverages and front of house supplies. ● Handled complaints, settled disputes, and resolved grievances to maintain customer satisfaction. ● Maintained a positive team environment by encouraging teamwork and respect in accordance with the company mission. ● Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees. ● Maintained effective supply levels by monitoring and reordering food stock and dry goods. Show less

Server/Part-time Housekeeper

• Jul 2017 - Dec 2017

● Collaborated with the kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals. ● Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business. ● Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints. ● Disposed of trash and recyclables each day to avoid waste buildup. ● Hand-dusted and wiped down office furniture, fixtures and windowsills to keep areas clean and comfortable. Show less