Matthew Nelson
Director Of Information Technology at The Bardstown Bourbon Company- Claim this Profile
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Bio
Experience
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The Bardstown Bourbon Company
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United States
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Food and Beverage Services
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1 - 100 Employee
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Director Of Information Technology
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May 2019 - Present
Bardstown Ky
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CyberTek MSSP
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United States
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Computer and Network Security
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1 - 100 Employee
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Network Engineer
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Jun 2018 - May 2019
New Albany, Indiana Review alerts to determine relevancy and urgency and communicate alerts to agencies regarding intrusions to the network infrastructure, applications, and operating systems. Create trouble tickets for alerts that signal an incident and require Tier 2 / Incident Response review. Collaborate with other teams to assess risk and develop improvement strategies for security posture. Run vulnerability scans and reviews vulnerability assessment reports. Manage and configure security… Show more Review alerts to determine relevancy and urgency and communicate alerts to agencies regarding intrusions to the network infrastructure, applications, and operating systems. Create trouble tickets for alerts that signal an incident and require Tier 2 / Incident Response review. Collaborate with other teams to assess risk and develop improvement strategies for security posture. Run vulnerability scans and reviews vulnerability assessment reports. Manage and configure security monitoring tools (netflows, IDS, correlation rules, etc.). Monitor and analyze security information and event management SIEM for remediation of security issues. Monitoring and analyzing network traffic, Intrusion Detection Systems (IDS), security events and logs Prioritize and differentiate between potential intrusion attempts and false alarms. Create and track security investigations to resolution. Advise incident responders in the steps to take to investigate and resolve computer security incidents. Stay up to date with current vulnerabilities, attacks, and countermeasures. Show less
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Senior Technical Support Engineer
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Jun 2015 - Jun 2018
Louisville, Kentucky Area System/Application/Network Support • Install, upgrade, support and troubleshoot Enterprise Applications hosted on Windows Server 2000/2003/2008/2012/2016 • Install, upgrade, support and troubleshoot Enterprise Applications running on • Develop trends by monitoring and analysing incoming calls, problems and support requests Desktop Support • Install, upgrade, support and troubleshoot XP, Windows 7, Windows 10 and Microsoft Office and any other authorised desktop… Show more System/Application/Network Support • Install, upgrade, support and troubleshoot Enterprise Applications hosted on Windows Server 2000/2003/2008/2012/2016 • Install, upgrade, support and troubleshoot Enterprise Applications running on • Develop trends by monitoring and analysing incoming calls, problems and support requests Desktop Support • Install, upgrade, support and troubleshoot XP, Windows 7, Windows 10 and Microsoft Office and any other authorised desktop applications • Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment • Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment • Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment • Performs work in compliance within specified warranty requirements • Returns defective equipment/parts to maintenance inventory, documents customer repairs maintains and restocks assigned parts inventory to ensure proper spare parts levels • Safely package equipment for branches and arrange for the transport of the equipment • Develop trends by monitoring and analysing incoming calls, problems and support requests Show less
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CORE X ALLIANCE
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United States
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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IT Manager / Customer Service Manager
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Sep 2011 - Mar 2016
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Education
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La Sierra University
Bachelor's degree, Business Administration and Management, General -
ITT Technical Institute-San Bernardino
Computer Technology/Computer Systems Technology -
La Sierra University
Business Administration and Management, General