Experience

Lexipol

• United States
• Public Safety
• 200 - 300 Employee

• Lead SQA Analyst

  • Apr 2023 - Present

  Frisco, Texas, United States

• Sr. Quality Assurance Analyst

  • Dec 2020 - Present

  Frisco, Texas



Veterans United Home Loans

• United States
• Financial Services
• 700 & Above Employee

• Quality Assurance Engineer

  • Aug 2020 - Dec 2020

  Irving, Texas, United States



Topgolf

• United States
• Entertainment Providers
• 700 & Above Employee

• Senior Lead Quality Engineer

  • Nov 2019 - Mar 2020

  Dallas, Texas, United States • Validate API collections through Postman, for Leaderboard, New Member Website, and Game Panel to Bay Kiosk. • Create SQL scripts to validate API's • Collaborate with team to structure team processes and organize testing case standards and approaches. • QA Lead for Bay Kiosk new development and develop Test Cases and planned testing for new development. • QA Lead for New Bay Login development, execute test cases, track and log defects. QA Lead for BI Data team, QA Test API… Show more • Validate API collections through Postman, for Leaderboard, New Member Website, and Game Panel to Bay Kiosk. • Create SQL scripts to validate API's • Collaborate with team to structure team processes and organize testing case standards and approaches. • QA Lead for Bay Kiosk new development and develop Test Cases and planned testing for new development. • QA Lead for New Bay Login development, execute test cases, track and log defects. QA Lead for BI Data team, QA Test API, Data Mover and Stream Service. • Create QA process documentation in confluence. Tools being used: TM4J, Testrail, Postman, Jira, Toptracer app, HeidiSQL, Show less



Alkami Technology

• United States
• Financial Services
• 700 & Above Employee

• Sr. Quality Analyst

  • Aug 2017 - Nov 2019

  Frisco, Texas • Test functionality of Security authentication, user registration, Admin integration configurations, mobile and desktop financial institution UI build and Credit Card application management. • Validate integration with the execution of API’s through Postman, to collect data transmission, pass or failure results. Use SQL query techniques to mimic API data pull and validate results. • Promote, deploy and build programs to our Orb platform and install, update and delete Microservices and… Show more • Test functionality of Security authentication, user registration, Admin integration configurations, mobile and desktop financial institution UI build and Credit Card application management. • Validate integration with the execution of API’s through Postman, to collect data transmission, pass or failure results. Use SQL query techniques to mimic API data pull and validate results. • Promote, deploy and build programs to our Orb platform and install, update and delete Microservices and widgets to client environments for QA testing. • Build and maintain team environments, Team FI database setup and create test users. • Backend testing includes creating SQL queries and updates for client configurations, test user manipulation and backend data processing validation. • Completed Black box, Whitebox, Integrated, and Regression tests under tight deadlines to meet client demands and project timeline • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches with automation in consideration • Collaborated with developers and project managers to assess program capabilities, features and testing demands • Use backend logs for data validate and locate errors, Used Baretail and Haystack • Increased and improved knowledge of Microservice Infrastructure, multiple banking core providers and mobile testing tools by engaging in all available training and seminars • Worked with internal and external stakeholders and team members on quality assurance efforts for Core software components for banking industry • Drive test case additions and changes needed to ensure application coverage • Understanding of web application hosting and infrastructure • Data Interface & migration testing/reporting • Charles proxy -native Android & iOS testing. • Test environment deployment maintenance • Multiple Core feature support:, XP, Symconnect, Miser, OSI, Correlation, Symitar, DNA, Spectrum, Ultradata • Repgen change validation. Show less



AmerisourceBergen

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Quality Assurance Analyst II

  • Dec 2014 - Aug 2017

  Frisco, Texas • Setup and work with database queries to support test findings. Write and execute moderate JOIN statements across several tables to obtain database information for testing purposes. • Document defects and provide advanced root cause analysis of defects. • Test complex reports for Reporting solutions. Test UI and backend for Mapping Tools, Lot Assign tool, Cohort Tool, Table Editor, SAGET and Intelliview Console/WMS. • Document and execute test cases based on BRD/FRD, application… Show more • Setup and work with database queries to support test findings. Write and execute moderate JOIN statements across several tables to obtain database information for testing purposes. • Document defects and provide advanced root cause analysis of defects. • Test complex reports for Reporting solutions. Test UI and backend for Mapping Tools, Lot Assign tool, Cohort Tool, Table Editor, SAGET and Intelliview Console/WMS. • Document and execute test cases based on BRD/FRD, application experience and expert understanding of the business. • Utilizes test techniques such as negative tests, boundary tests, systematic or strategic approaches to combination testing as well as some code inspection to isolate changes to be tested. • Perform risk analysis surrounding application builds, customer priorities and defect analysis. Offers solutions to meet both business and quality desires. • Actively participate in design reviews. Show less



MEDHOST

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• QA Engineer

  • Mar 2012 - Dec 2014

  Plano, Texas •Agile work environment •Manual functional and regression testing on desktop and mobile devices. •Detect, Report, and Track software defects •Integral part of the continual improvement of the Software Quality Assurance processes •Test Case Documentation, including user-level scenarios •Execute all levels of testing including but not limited to: System, Integration, Component Level, Regression •Conduct Performance and Load testing •Provide input into the Test Plan and… Show more •Agile work environment •Manual functional and regression testing on desktop and mobile devices. •Detect, Report, and Track software defects •Integral part of the continual improvement of the Software Quality Assurance processes •Test Case Documentation, including user-level scenarios •Execute all levels of testing including but not limited to: System, Integration, Component Level, Regression •Conduct Performance and Load testing •Provide input into the Test Plan and Test Schedule •Analyze Product Functionality and documentation •Support the Customer Solutions Group with any client needs •System Integration – the MEDHOST system consists of a suite of components, requiring that they all seamlessly interoperate. Knowledge of all system components, at a technical level; Ability to configure the entire system for testing purposes; Setup of the test environment, including hardware, OS and network •Other duties as assigned by management Show less



Sally Beauty

• United States
• Retail
• 700 & Above Employee

• AS/400 and POS QA Analyst

  • Dec 2008 - Mar 2012

  Denton, Texas • Regression and UAT testing of ISeries (AS400) systems for financial accounting projects, warehouse reporting programs, store Reconciliation projects and system enhancements. • Regression and UAT test new Point of Sale system functionality and verify against current point of sale system. • Perform in-store hardware and software installation of new Point of Sale system and provide technical support for store installs. • I was responsible for setting up scrum testing meetings with… Show more • Regression and UAT testing of ISeries (AS400) systems for financial accounting projects, warehouse reporting programs, store Reconciliation projects and system enhancements. • Regression and UAT test new Point of Sale system functionality and verify against current point of sale system. • Perform in-store hardware and software installation of new Point of Sale system and provide technical support for store installs. • I was responsible for setting up scrum testing meetings with developers, QA team members and managers to review what has been done, report issues found and prioritize work for the day/week. • Script test cases and test plans through smoke testing and/or provided business documents. • Debug and report errors in Sharepoint Issue tracker • Use SQL and AS400 work query tools for data validation, test verification and manipulation. • Document developer and development projects for risk management tracking. Show less



BenefitMall

• United States
• Insurance
• 700 & Above Employee

• Sr. Quality Assurance Analyst

  • Jan 2007 - Dec 2009

  Dallas/Fort Worth Area • UAT and regression test Health Insurance carrier rates on large web and .NET platforms. • Act as a liaison between client and developer. • Manage and track work that is assigned to QA team through Sharepoint. • Report errors on Problem Tracker. • Gather client rates and requirements directly from client. • UAT, Regression and integration testing. • Wrote and updated test cases and scripts for testing procedures. • Document Quality Assurance training workbook. • Used… Show more • UAT and regression test Health Insurance carrier rates on large web and .NET platforms. • Act as a liaison between client and developer. • Manage and track work that is assigned to QA team through Sharepoint. • Report errors on Problem Tracker. • Gather client rates and requirements directly from client. • UAT, Regression and integration testing. • Wrote and updated test cases and scripts for testing procedures. • Document Quality Assurance training workbook. • Used SQL Query Analyzer for insurance carrier rate verification testing. Show less



Midwest Consulting Group

• IT Services and IT Consulting
• 200 - 300 Employee

• HR Sys/Peoplesoft/Workbrain Tester (Contract at JCPenne)

  • May 2006 - Jan 2007

  Plano, Texas • Manual regression test JCPenney HR Peoplesoft updates. • Review, modify and update test cases. • Manual regression test and troubleshoot JCPenney time and attendance Workbrain software. • Manually test POS clock-in devices. • Provide weekly QA status updates in department meetings. • Track and report bug and errors in Sharepoint. • Manual test all resolved bugs and errors reported in Sharepoint. • Technical Support for new time and attendance beta test stores.



Convergys

• Sr. Business Analyst

  • Nov 1998 - Mar 2006

  Ogden, Utah • Designed and develop script applications for Direct Response telemarketing clients in windows VB and AS400 platforms. HURON ,Visual Basic and C++ programming structure. • Maintain and develop client SQL and mainframe databases in AS400 platform • Coded automated HTML emails generated to client provide customers. • Programmed in COBOL, C++ and Visual Basic Company supplied systems. QA Testing: • Perform manual user acceptance testing. • Perform manual regression… Show more • Designed and develop script applications for Direct Response telemarketing clients in windows VB and AS400 platforms. HURON ,Visual Basic and C++ programming structure. • Maintain and develop client SQL and mainframe databases in AS400 platform • Coded automated HTML emails generated to client provide customers. • Programmed in COBOL, C++ and Visual Basic Company supplied systems. QA Testing: • Perform manual user acceptance testing. • Perform manual regression testing. • Perform manual production ready testing • Perform manual and automated system beta testing • Perform automating test of manual test results. • Create test script and test plan documentation. • Track and report errors and bugs through Lotus Notes Client Support: • Gather client requirements directly from client or Account Managers. • Implement client requirements around tight deadlines. • Work with and support teams of Client Account Management, Department Managers, Business Analysts and System Developers. • Conduct presentation client meetings for system display and development cycles. • Supported Clients: The New York Times, Mercury Media, The Boston Globe, Castalian Music, Time Life, INAMED (Lap-Band) and QMAX Systems. Awards, Accomplishments and Other Duties: • Recognized with company awards for teamwork, innovation, and client satisfaction • Decrease call drops and cancelations by 8% by implementing customer selected subscription start dates and quick sale promotions from client websites. • Continually surpassed an 80% productivity company goal. Show less