Senior Project Manager

• Dec 2021 - Present

Project Manager II

• Sep 2021 - Dec 2021

Project Manager

• Mar 2020 - Sep 2021

Implementation Specialist

• Sep 2019 - Mar 2020

Director of Event Technologies

• Jun 2017 - Sep 2019

Director Of Event Technology

• Jun 2017 - Sep 2019

Information Systems/Operations Management

• May 2009 - May 2016

o Functioned as successful project manager/coordinator for 30 to 40 client programs o Successful design of project and implementation plans for client programs o Submission of weekly status reports to management and key client stakeholders during project lifecycle o Functioned as project manager for the successful migration and transition of all office desktops and servers to O365 platform and SharePoint while adhering to proposed scope and budget constraints o Continuous analysis of proprietary software to identify opportunities and areas for expansion and improvement o Frequent interaction with all clients during new program onboarding process to ensure successful project implementation to client and company standards o Fostered positive relationship building with all clients to ensure the highest customer satisfaction o Successful interaction with client departments and stakeholders to facilitate the coordination of program testing, installation, training and support o Effectively operated as the primary point of contact to all clients for overall activities, deliverables, and escalations o Participated in requirement gathering sessions in order to identify business needs of client o Ongoing analysis of current client programs to identify areas and opportunities for improvement and/or concern o Successful collaboration with various departments including sales, development, and marketing o Effective interaction with third party vendors to ensure continued client satisfaction and company success Show less

Project Manager

• Sep 2008 - May 2009

*Successfully functioned as project manager which included collaboration across project team to ensure scope, budget, and deliverables were maintained and adhered to. *Effectively communicated with client and project team to ensure successful delivery of project on time and within proposed budget. *Successfully functioned as project manager which included collaboration across project team to ensure scope, budget, and deliverables were maintained and adhered to. *Effectively communicated with client and project team to ensure successful delivery of project on time and within proposed budget.

Technical Specialist

• Sep 2007 - Oct 2008

o Successful restoration and creation of desktop images to lab PC’s for educational purposes o Administration of all ISOM lab computers for student use o Tier 1 support for all lab computers including general networking, hardware, and software issues o Functioned as direct point of contact for students in scheduling of lab computer time and support o Successful restoration and creation of desktop images to lab PC’s for educational purposes o Administration of all ISOM lab computers for student use o Tier 1 support for all lab computers including general networking, hardware, and software issues o Functioned as direct point of contact for students in scheduling of lab computer time and support