Experience

Reed Learning

• United Kingdom
• Professional Training and Coaching
• 1 - 100 Employee

• Sales Executive

  • Jun 2022 - Present

  My role in the team is to help candidates decipher which CIPD course best suits their needs. Once we come to a conclusion it is then down to me to enrol the candidate on the selected course and pass over to our training team. Conversation and understanding are key with candidates as it is vital that we recognise their needs and match it up with their experience in the field, this then allows us to deliver our services to the highest standard we possibly can. Tasks usually revolve around our sales inbox and responding to queries in as timely a manner as possible. As a team we aim to get back to candidates on the same day of their query to ensure that we are demonstrating our commitment to their education. Admin is a key skill as we need to use multiple systems to complete our sale, Salesforce being the main system for it's functionality. Show less



Keith Michaels Insurance PLC

• United Kingdom
• Insurance
• 1 - 100 Employee

• Insurance Broker

  • Mar 2010 - Jun 2022

  At Keith Michaels I have worked in a number of different teams meaning I have knowledge of different areas in the insurance industry. I started with modified vehicles and then moved into the Expat business, my latest role see's me dealing with drivers of a high risk nature. That could mean they have had disqualifications in the past, or they could have criminal convictions. Tasks usually revolve around admin, accounts and securing the sale of policies to new and current clients, this can be done either via telephone or Email. Even though we are only a small company in size we are competing daily with brokers who are much more vast than us due to a portfolio of great schemes for the targeted clientele. As a member of a team that have all been with the company for a minimum of five years, working within a group environment is something that I have become very comfortable with, however I am more than capable of moving ahead with any project put in front of me on my own, and have proved myself to be a valuable asset to Keith Michaels as a company. Show less