Director, Human Resources and Change

• Jan 2021 - Present

Senior Human Resources and Change Manager

• Jul 2019 - Jan 2021

I am the leader of our dynamic human resources department, overseeing our outstanding team. I am responsible for the planning, leading, and the direction of Ermi's human resource and change management functions. I am very excited to join Ermi, LLC!

Employee Relations Business Partner

• Aug 2017 - Jun 2019

Manager, Human Resources

• Dec 2014 - Aug 2017

★ Leads all vision, strategy, and execution for all facets of Human Resources, including employee relations, conflict resolution, investigations, and negotiations with third party vendors.★ Advises department leaders and executives on HR matters spanning employee relations, performance standards, succession planning, mergers and acquisitions, productivity, and legal/regulatory compliance.★ Improved the efficiency of talent management processes and requirements by standardizing job descriptions.★ Special projects included an onboarding initiative that promoted increased employee satisfaction, retention, and productivity by advocating three full work days instead of half days.★ Shifted claims, integrated insurance with Health & Wellness, and debuted incentives that reduced insurance premiums by $10K.★ Lowered hiring costs by 20% and reduced the time to fill positions from 42 days to 36 days.★ Authors and publishes content across the company website, social media, and LinkedIn, positioning the business as a thought leader.★ Achieved recognition with CATMEDIA’s Human Resources Department named one of Atlanta’s Best and Brightest Companies, May 2016.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT CATMEDIACATMEDIA employs creativity, solving problems to help our clients succeed through Program Management and Human Resource Management in the fields of training and creative services. Headquartered in Atlanta, Georgia, with a satellite office in Washington, D.C., we are process developers, educators, communication strategists, and information designers.

Human Resources Consultant

• Aug 2013 - Aug 2017

Provide employment law and human resource consultation to growing fitness company in the areas of staffing, compensation, legal compliance, needs analysis, and risk management.

Presidential Management Fellow and Human Resources Generalist

• Aug 2013 - Jul 2014

★ Selected to fill one of 550 openings out of a field of 12,000 applicants for Presidential Management Fellow, completing federal government training.★ Assumed authority of a regional office budget of $26,000; served as a trusted advisor, providing regional guidance on budgets, HR management, payroll, employee relations, training, and performance management to nine administrative officers.★ Adopted the Concur travel system, sparking gains in efficiency for the government travel authorization and payment process; additionally, recommended the removal of an approval level, lowering payroll processing by 15%.★ Launched the 2014 Summer Pathways Internship Program for Atlanta regional office, which remains active today.★ Worked closely with a labor relations specialist and a regional administrator to successfully avoid union mediation proceedings while satisfying the demands of the agency employee, union, and the SBA.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT THE SMALL BUSINESS ADMINISTRATIONThe U.S. Small Business Administration (SBA) was created in 1953 as an independent agency of the federal government to aid, counsel, assist and protect the interests of small business concerns, to preserve free competitive enterprise and to maintain and strengthen the overall economy of our nation.

Trainer/Co-Manager

• Sep 2012 - Aug 2013

★ Credited with increasing weekly revenue by $3500 through a winning combination of visual merchandising, inventory management, and improved signage.★ Coordinated and led training for new employees, entry-level managers, and other leaders; successfully positioned 10 associates for advancement to manager roles.★ Leveraged key discount pricing negotiations to spark an 8% gain in sales and profit margins.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT RACETRAC PETROLEUMHeadquartered in Atlanta, GA, RaceTrac is a third-generation, family-owned company that is comprised of four operating divisions: RaceTrac, RaceWay, Energy Dispatch, and Metroplex Energy. RaceTrac owns and operates more than 420 RaceTrac convenience store locations across four southern states: Georgia, Florida, Louisiana and Texas. RaceTrac also owns more than 330 RaceWay stores in 12 states across the Southeast.

Customer Service

• May 2007 - Sep 2012

• Conducted and participated in five college recruitment fairs for external applicants (UCF, FAMU, FSU, Stetson, and BCU). As a result, three personal recommendations were hired.• Assisted with administering HR satisfaction online surveys to over 500 group employees. Results of surveys caused changes in personal time off policy and hiring of additional staff (service agents).• Participated in review of a variety of personnel program areas such as worker’s compensation, recruitment/ selection, ADA, EEO/Affirmative Action Plans through a group wide initiative.• Investigated and assisted employee relations investigations with HR airport generalist. Recommendations to airport market manager was implemented.• Represented company at the Monster Diversity Leadership Program at Stetson University multiple years (2008-2010). Interacted with high achieving undergraduates from across the United States

Human Resources Generalist (Graduate School Internship)

• Jun 2011 - Nov 2011

• Assisting with installation and implementation of new Decision HR HRIS PEO online system for employees to utilize. Results will save our company thousands on payroll, paper, risk management, background checks, and benefits cost.• Revising and updating Employee handbook to include new policies on EEO, ADEA, ADA, social media use, PTO, and grievance procedures. Update will decrease company liabilities and exposure.• Exploring impact of social media on recruiting efforts for our residential/commercial positions.• Assisted human resource manager with outlining and defining a strategic recruiting strategy to implement in hiring of upper-level management (VP positions and above).• Developing orientation guide (on-boarding) with human resource manager and generalist for new hires.

HR Assistant Project Manager/Researcher-Massage Envy Consulation

• May 2011 - Aug 2011

Supervised HR Graduate level research project addressing a specific organizational problem or approved practicum within an organization (Senior-level faculty member advising).Active leader and participant in HR Capstone project in addressing several organizational issues with Massage Envy franchise of Hunters Creek. * Construction of updated organization charts which including new positions, pay structure data (direct/indirect), related job experience, education/formal training certifications, and length of employment for exempt/non-exempt employees.* Defined essential job functions and job descriptions for Clinic Administrator, Front Desk Sales, Estheticians, and Massage Therapists.* Constructed and administered HR evaluation questions to hourly employees to identify franchise improvement areas in job satisfaction, employee development, and career planning.* Developed and administered performance evaluation plans and employee counseling for all exempt/non-exempt employees including franchise owners (change management).* Constructed a Human Resource Planning process to help franchise identify future staffing needs considering population growth, area development, turnover, and wages.

Organizational Consultant-Needs Assessments

• Jan 2011 - Apr 2011

Strategic Organizational Consultant tasked with completing needs assessments and making strategic recommendations for non-profit organization based in Wake County, North Carolina.

Human Resources Generalist (Contract)

• Jan 2006 - Jun 2006

• Initiated marketing campaign to recruit college students. • Campaigned increase recruitment of students by 20% more than original forecast. Target point was 35 students; 42 students were recruited to join the National Guard.• Responsible for logistics implementation of recruitment events (setup, execution, breakdown, and final summary report).• Conducted focus groups with university students to discuss concerns and issues

Human Resources Intern

• Apr 2002 - Aug 2002

• Assisted HR coordinator with selection process of applicants. Helped applicants fill out paperwork, arrange drug testing appointments.• Responsible for payroll and benefits paperwork processing.• Observed grievance and collective bargaining meetings.• Helped HR coordinator analyze time/attendance records for benefit purposes.