Experience

Complete Home Concepts
• United States
• Construction
• 1 - 100 Employee
• Divisional General Manager (Countertops)

  • 2020 - Present


Tiffany Marble Inc

• United States
• Wholesale Building Materials
• 1 - 100 Employee

• General Manager

  • 2013 - 2020

  -Building rapport with industry leaders, utilizing my years of customer service experience to keep customers informed of their product information. -Maintaining daily reporting to ensure the business is operating at and above standard for all employees. -Consulting with designers and builders alike to ensure customer satisfaction. -Generating positive energy during downtime to ensure each employee is happy to come to work each and every day. -Communicating with our corporate office weekly to touch base on business standards and what we are seeing in Kansas City compared to elsewhere in the country. -Working with the sales team to see what trends are being presented to them by clients and builders from around the country, taking that information and building upon it. -Multitasking and thinking on my feet, this industry changes daily so its good to be able to take the good with the bad and bring about innovative ways to accomplish the task at hand. -Managing a production team of 20 to 30 people, consistently meet our goal of 3,500 to 4,300 pounds of material a day. Show less



Superior Wood Pros

• Custom Sales & Design

  • 2012 - 2014

  -Interpersonal communication with builders and clients alike. -Customizing kitchens and bathrooms to fit the needs of the customer. -Capitalizing on changing trends and designs to introduce new and innovative ways to customize kitchens for builders in the Kansas City metropolitan area. -Introduced a small and growing business to national retailers such as Lowes and Home Depot. -Utilizing my wealth of knowledge on the building industry to build relationships in new ways with builders and suppliers in and around Kansas City. -Traveling to different locations throughout Kansas and Missouri to build and maintain relationships with store and shop employees to generate more sales for Superior Wood Pro. Show less

• Department Manager

  • 1996 - 2012

  -Supervised a team of +40 on the production of cultured marble and granite. -Trained new hires and management teams to better understand the industry as we produced around 10,000 to 15,000 pounds of cultured marble a day both commercial and residential use. -Built a team of individuals by keeping the peace, utilized Steven Coveys Seven Habits to motivate people to continue to better themselves and to maintain a good work ethic. -With my team, we revolutionized the way cultured marble was produced and gave tours of our facility to show others what we had done to do so. -Processed orders for raw goods, such as Resin, Gel Coats, and a variety of cleaning agents. -Maintained good standing with The EPA standards in the state of Missouri. Show less