Experience

SKF USA INC

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• PLM Program Manager

  • Apr 2022 - Present



Johnson Controls

• Ireland
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Senior Business Analyst

  • Jan 2018 - Mar 2022

  • Organizational change management lead for a PLM implementation with three locations in Asia Developed OCM strategy, communications, and training content Worked with translation team to deliver communications Managed and prioritized tasks assigned to OCM team Led change network across sites in Asia Project was delivered on time and under budget • Run support lead for JCI Windchill Support Team Prioritized defect fixes and enhancement requests for the support team Provided Windchill Subject Matter Expert experience during solutioning sessions Tracked active tickets and served as JCI escalation point for PTC Cloud Services Manager (CSM) and PTC Technical Support Account Manager (TSAM) • Collaborated with vendors to determine rough orders of magnitude and proofs of concept by developing requirements with business stakeholders (ex: Building Information Management data and ECAD Data Management within Windchill) • Project business lead for Solidworks PDM Implementation Developed requirements with vendor and business stakeholders geared towards consolidating practices and processes among 11 different sites Led OCM and training efforts for the implementation project Served as change network lead and escalation point for requirements conflicts and support needs across the different sites • Provided process-based and user experience feedback to multiple ThingWorx application development workstreams • Authored engineering applications governance policy which is the global standard across JCI Global Products business units Show less



PTC

• United States
• Software Development
• 700 & Above Employee

• Process/Technical Consultant

  • Jul 2012 - Jan 2018

  • Directed User Acceptance Testing methodology and documentation - developed componentized strategy which reduced script creation and editing by 75% • Supported defect resolution and user acceptance in Rio Claro – Sao Paulo, Brazil resulting in 20% decrease in the time to resolve defects • Conducted workshops and training courses on ECAD Data Management processes for 11 employees • Led infrastructure team in configuration management of the production system – developed documentation that reduced deployment time by 60% • Led 2 knowledge transfer sessions to equip 5 technical experts with ability to manage PLM systems • Led requirements gathering workshops with 20+ employees for As-Is and To-Be ENG/MFG processes • Demonstrated 250+ product capabilities to 7 different customers • Collaborated with PTC R&D and Technical Support to develop 13 software enhancements to meet customer needs for PLM and ECAD related functionality • Attended 2 recruiting events, spoke about PTC experiences, and evaluated 13 resumes which were forwarded on to PTC Human Resources • Presented 15 PTC new college hires with information on consulting strategy and field experience Show less



University of Notre Dame

• United States
• Higher Education
• 700 & Above Employee

• Student Assistant

  • May 2008 - May 2012

  Student Assistant for the First Year Engineering Program at the University of Notre Dame. Grading papers, holding office hours, aiding students in their Learning Center work, and attending meetings with the other Student Assistants, along with the faculty of the First Year Program in order to give updates of progress and any problems that arise.

• Student

  • Aug 2007 - May 2012

• Research Assistant

  • May 2010 - Aug 2011

  During the summer of 2010, fuselages of low Reynolds number aircraft were tested in a wind tunnel to find the drag coefficient of various lengths and hydraulic diameters. During the summer of 2011, experimental lift and drag data of half-body models of low Reynolds number aircraft was computed. This information will be used to aid senior aerospace engineers at the University of Notre Dame to optimize their capstone design projects according to various constraints and design drivers given to them by the professor of the course. Show less

• Lab Assistant

  • May 2009 - Aug 2009

  Constructed Wind Tunnels for aerospace testing, was assigned to various projects within the Lab, and helped aerospace engineering graduate students with their work load.