Experience

AVT Simulation

• United States
• Defense and Space Manufacturing
• 1 - 100 Employee

• System Engineer II

  • Dec 2022 - Present



Diebold Nixdorf

• Senior Field Service Technician



Diebold Nixdorf

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Service Technician

  • Jun 2005 - Dec 2022

  Central Business District, Florida, United States POSITION #1 Company: Diebold Nixdorf, Inc. Title: Senior Service Technician Location: Orlando, FL Dates: 2005 to Present Description: - Resolve customer technical issues, saving company thousands of dollars in replacement costs - Manage cost-effective regional inventory requirements, tools, and service vehicle, successfully cutting repair costs and streamlining service calls - Lead customer liaison and technical support for major local account - Innovate new ideas and… Show more POSITION #1 Company: Diebold Nixdorf, Inc. Title: Senior Service Technician Location: Orlando, FL Dates: 2005 to Present Description: - Resolve customer technical issues, saving company thousands of dollars in replacement costs - Manage cost-effective regional inventory requirements, tools, and service vehicle, successfully cutting repair costs and streamlining service calls - Lead customer liaison and technical support for major local account - Innovate new ideas and solutions to technical issues, saving both money and time - Manage tens of thousands of dollars in customer cash on daily basis - Provide 24-hour support to ensure continued customer satisfaction, in turn strengthening company brand Show less