Matthew Maggitti

Sales Operations Manager at Gradient AI
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Contact Information
us****@****om
(386) 825-5501
Location
Philadelphia, Pennsylvania, United States, US
Languages
  • English Native or bilingual proficiency

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Bio

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5.0

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/ Based on 2 ratings
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Rod Baptista

I have worked with Matt in a Sales Operations capacity twice in my career, once at Vorsight and now at GradientAI. Matt is the most complete Sales Operations executive I have ever known. His expertise extends beyond his robust knowledge and experience with Salesforce. In my opinion, his greatest value-add comes from his out-of-the-box problem solving.

Javier Badillo

It is with great pleasure that I write this recommendation for Matt. Matt's headline says it all. He truly is the "Salesforce Guy". Matt's knowledge of Salesforce is unmatched and proved to be a tremendous asset to the success of Vorsight. What is even more impressive, is that Matt primarily taught himself the tool and became a master of it primarily on his own. Matt's role encompassed the responsibilities of three different positions, and he took on each task without complaint and with efficiency.

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Credentials

  • Lean Six Sigma Yellow Belt
    Lean Sigma Six

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Sales Operations Manager
      • Dec 2022 - Present

    • United States
    • Technology, Information and Media
    • 300 - 400 Employee
    • Sales Operations Manager
      • Apr 2021 - Dec 2022

    • Associate Sales Operations Manager
      • Apr 2020 - Apr 2021

    • Sales Operations Analyst
      • Jun 2019 - Mar 2020

    • United States
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Client Success Manager
      • Jul 2018 - Jun 2019

      As a Client Success Manager, my job is to ensure mutually-beneficial client relationships. This involves: - Assisting with the sales process for new clients- On-boarding new clients- Training SDRs to work effectively on our clients- Managing existing relationships- Upselling and cross-selling - Transitioning clients between campaignsThis position also includes my responsibilities from the Client Operations Manager role.

    • Client Operations Manager
      • May 2018 - Jun 2018

      As a Client Operations Manager, I am responsible for the technology and processes that enable our SDRs and clients to have symbiotic relationships that benefit both parties and bolster pipelines, Some responsibilities include:- SFDC Admin for Vorsight & ExecVision- Manage relationships with key technologies like SFDC, ISDC, Zoominfo, Office 365, Shoretel, and ConnectAndSell- Routine website maintenance- Ownership and management of the phone and email systems- Monthly invoicing- Territory management for all clients- New Hire set-up for Vorsight and ExecVision- Metric analysis of SDR performance to identify ideal calling windows and optimal workflows- IT break-fix, as well as ad-hoc projects around the office Show less

    • Client Operations Analyst
      • Jun 2017 - Apr 2018

      This role lives in the cross section between our clients and BDAs, and focuses on enabling the callers to reach their potential, while serving the best interests of the clients. Some defined parts of the job:- Manage relationships with key technologies like SFDC, ISDC, and Zoominfo- Manage the Salesforce for Vorsight and Execvision- Conduct reports and identify trends that are leading to bottlenecks or under-performance- Create monthly invoices and addendums- Upload and manage new and existing territory- Lead client and caller onboarding process Show less

    • Sr. Sales Development Representative
      • Apr 2017 - May 2017

      As a Sr. BDA, I am responsible for conducting introductory conversations with Senior-Level Executives focused on the Human Resources , Security, and Oil & Gas technology industries.Primary Responsibilities: - Own client relationships and regularly communicate with reps to refine messaging and maximize value- Help on-board new callers to different client environments- Lead the company as a floor captainAccomplishments:- Quad Captain- 111% of quota last 4 months scheduling Show less

    • Sales Development Representative
      • Jun 2016 - Mar 2017

      As a Business Development Associate, I am responsible for conducting introductory sales conversations with Senior-Level Executives at Fortune 500 companies. I partner with our client's team to help kick-start their sales process and create qualified leads for in-depth sales conversations.Primary Responsibilities:- Market, message and research on behalf of B2B clients in high-tech, consulting and other industries - Conduct peer-to-peer conversations and secure introductory sales meetings with senior decision-makers- Develop world class sales prospecting and conversation skills- Learn to manage and own client relationships Show less

    • United States
    • Consumer Services
    • 700 & Above Employee
    • Asset Management Intern - East Region
      • May 2015 - Aug 2015

      - Using existing costs and forward reserve revenues, calculated the minimum prices required for break-even capacity revenues for ISO-NE qualification packages. - Learned the mechanics of wholesale energy auctions, including bids, floors, clearings, and dispatches - Completed asset valuations for generation plants based on new CT DEEP NOx restrictions and New Asset regulations. - Using existing costs and forward reserve revenues, calculated the minimum prices required for break-even capacity revenues for ISO-NE qualification packages. - Learned the mechanics of wholesale energy auctions, including bids, floors, clearings, and dispatches - Completed asset valuations for generation plants based on new CT DEEP NOx restrictions and New Asset regulations.

  • Tri-County Umpire Group
    • Chester/Delaware/Montgomery Counties
    • Plate/Field Umpire
      • Apr 2011 - Jul 2015

      - Directing, managing, and officiating baseball games ranging from 8-12 years old - Worked alone or in 2 man teams - Directing, managing, and officiating baseball games ranging from 8-12 years old - Worked alone or in 2 man teams

    • Germany
    • Chemical Manufacturing
    • 700 & Above Employee
    • Marketing and Sales Intern
      • May 2014 - Aug 2014

      - Research and updated micro-markets for customers through a CRM system - Used excel to match product offsets during a company to company turnover period and updated product line dashboards - Updated the company intranet using HTML code to make it more user friendly - Research and updated micro-markets for customers through a CRM system - Used excel to match product offsets during a company to company turnover period and updated product line dashboards - Updated the company intranet using HTML code to make it more user friendly

Education

  • Penn State University
    Bachelor of Science (B.S.), Energy Business and Finance
  • Unionville High School

Community

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