Experience

Bournemouth Chamber of Trade & Commerce

• United Kingdom
• Non-profit Organization Management
• 1 - 100 Employee

• Director

  • Apr 2022 - Present

  Working alongside my colleagues, this voluntary Directorship manages the day to day running of BCTC, its finances and its affairs. My responsibilities predominantly involve marketing the chamber through its website, social media and events. Engaging with the differing key stakeholders across Bournemouth, Poole and Christchurch to ensure consistent communication and information across the Borough is signposted to all businesses. Working alongside my colleagues, this voluntary Directorship manages the day to day running of BCTC, its finances and its affairs. My responsibilities predominantly involve marketing the chamber through its website, social media and events. Engaging with the differing key stakeholders across Bournemouth, Poole and Christchurch to ensure consistent communication and information across the Borough is signposted to all businesses.



Appius

• United Kingdom
• Technology, Information and Internet
• 1 - 100 Employee

• Digital Results Manager

  • May 2022 - Present

  - Managing inbound customer requests and providing clear status updates for work across a number of customer retainers - Build successful rapport and relationships with customers as a key point of contact - Manage client expectations and be the customer advocate within the agency - Attend client meetings, understand business objectives, write up contact reports - Maintain a strong understanding of next actions on an account and ensure these are persisted and championed through the organisation - Complete agreed Account Planning cycles for existing clients including setting up and preparing for regular account meetings alongside the team - Achievement / overachievement of client sales working jointly on targets with the senior account management team



Maclean Marketing

• Canada
• Business Consulting and Services
• 1 - 100 Employee

• Owner

  • Apr 2021 - May 2022

  Maclean Marketing is a Bournemouth based company that focuses on most aspects of marketing to help you maximise your brand's potential. We make the process simple and jargon-free, getting you what you want – more leads and more profit. Maclean Marketing is a Bournemouth based company that focuses on most aspects of marketing to help you maximise your brand's potential. We make the process simple and jargon-free, getting you what you want – more leads and more profit.



Source for Business

• United Kingdom
• Utilities
• 1 - 100 Employee

• Digital Marketing Specialist

  • Jul 2019 - Apr 2022

  Producing marketing collateral for offline and online campaigns and activity using a variety of programs from the Adobe Suite. Organising events to establish community relationships on a national level and maximise marketing strategies. Engaged in professional networking to maintain strong relationships with key suppliers to drive partnerships and reduce operating costs thus increasing our profitability. Oversaw professional social media messaging through content development, follower engagement, social listening, trend analysis and by leveraging competitor research. Leading design, copywriting and production of page content to support acquisition and retention sales activity. Creating landing pages, dashboards and internal processes using a variety of software including: Kentico, Drupal, Mail Chimp & Salesforce. Analysis and reporting of online performance using Google Analytics and SEMRush.



PENNON WATER SERVICES LIMITED

• Sales Coordinator

  • Sep 2017 - Jul 2019

  - Working for PWS switching business customers as part of the deregulation of the water industry- Working as part of a team procuring retail water services for business customers all around the UK- Organising and running exhibition stands at specialised water events such as The RWM show (NEC)- Producing tenders for large national customers including pricing, submission writing and the operational side of switching customers from their current retailer to PWS- Assisting the Comms & Marketing team with graphic design

• Marketing and Communication Assistant

  • Jul 2016 - Sep 2017



Bournemouth Water Ltd

• GetSet Co-ordinator

  • Apr 2013 - Jun 2016

  • Liaising with clients using strong interpersonal skills to brainstorm ideas and identify the best course of action for projects, then assisting them through the whole process of designing, proofing and printing it. • Designing and artworking customer facing literature to a high standard in line with brand guidlines. • Maintaining Bournemouth Water’s website by publishing any urgent notices, press releases and updated publications. As well as making any amends to different pages and keeping the ‘question & answer’ section up to date by adding key words to the search. • Finding new ways to improve Bournemouth Water’s website and creating modern artwork that sits within the company brand to support this. • Maintain a constant stock level of publications for all departments to ensure they never run out. • Successfully rebranding companies and providing them will a full set of stationery.