Matthew Li
Crew Member at Marugame Udon USA- Claim this Profile
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Bio
Experience
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Marugame Udon USA
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United States
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Restaurants
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1 - 100 Employee
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Crew Member
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Aug 2022 - Present
•Maintain cleanliness and sanitation standards in the restaurant to ensure a safe and hygienic environment for both employees and customers •Handle customer complaints and resolve any issues in a professional and timely manner to ensure customer satisfaction •Provide excellent customer service by greeting and assisting customers and taking and preparing orders •Maintain proper food handling, safety, and sanitation standards while preparing and cooking food •Assist in training new crew members and providing ongoing support and guidance Show less
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Universal Studios Hollywood
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United States
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Entertainment
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700 & Above Employee
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Attraction Host
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Jun 2022 - Aug 2022
•Engaged in positive guest interactions, greet and interact with guests as they enter and leave the attraction as well as when they are waiting in the queues •Provided extraordinary guest service for both internal and external guests by answering questions and offered information in a courteous manner •Maintained count of the guests entering the attraction and monitored queues for guest control •Efficiently loaded and unloaded guests in to the attraction safely •Engaged in positive guest interactions, greet and interact with guests as they enter and leave the attraction as well as when they are waiting in the queues •Provided extraordinary guest service for both internal and external guests by answering questions and offered information in a courteous manner •Maintained count of the guests entering the attraction and monitored queues for guest control •Efficiently loaded and unloaded guests in to the attraction safely
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Education
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San Francisco State University
Bachelor of Science - BS, Computer Science -
Mark Keppel High School
High School Diploma