Experience

Loadlink Technologies

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Team Lead / Enterprise Account Executive

  • May 2022 - Present

• Customer Success - Team Lead

  • Feb 2021 - May 2022



OSL Retail Services

• Canada
• Retail
• 700 & Above Employee

• Territory Manager

  • Nov 2018 - Jul 2020

  Managing several of Bell Canada's sales teams totaling over 100 reps and managers. Core responsibilities include onboarding, off-boarding, and performance management, Managing several of Bell Canada's sales teams totaling over 100 reps and managers. Core responsibilities include onboarding, off-boarding, and performance management,



TELUS

• Canada
• Telecommunications
• 700 & Above Employee

• National Account Manager

  • May 2017 - May 2018

  Manage the relationship between several of TELUS' national retailers (WOW! Mobile Boutique and Cellular Point)Responsibilities include- Developing and maintaining key account contacts- Executing on new programs and promotions- Conducting regular business review and building strong relationships within all levels of key channel partner organizations- Monitoring competitive positioning and pricing activities- Contributing to all support activities, including forecasting, promotions and budget management

• Account Manager

  • Apr 2016 - May 2017

• Territory Manager

  • Jul 2011 - Apr 2016

  Developing and implement strategic territory plans that drive “likelihood to recommend”, controllable transactions, and strong relationships with retail partners. Core responsibilities include- Maintaining core metrics (sales numbers)- Development and training of staff members- Handling of escalations- Maintain marketing and merchandising standards- Assist in the launching new accounts- Assist in process improvement projects to ultimately streamline previously inefficient processes

• Sales Representative

  • Jul 2007 - Jul 2011

  • Marketing and Merchandising Ambassador responsible for the overall look and feel of the store, merchandising change overs, and inventory stock levels.• Handpicked to open new flagship location at 25 York Street due to a proven track record of providing superior client experience.• Regularly exceeded all KPIs• Completed Sales Track, Introduction to Client Experience (ICE), and Advanced Client Experience (ACE) training programs to enhance existing arsenal of sales techniques and cellular knowledge.• Initiated and maintained a new tracking system for sales contests. Required to update the district regularly with store/rep level comparisons as well as maintaining “hype” throughout the contest period.



Best Buy Canada

• Canada
• Retail
• 700 & Above Employee

• Product Specialist

  • 2005 - 2007



Rogers Communications

• Canada
• Telecommunications
• 700 & Above Employee

• Sales Representative

  • 2004 - 2005