Matthew Lang

Director of Information Technology at Priority Waste
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Contact Information
us****@****om
(386) 825-5501
Skills

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Credentials

  • A+
    CompTIA

Experience

  • Priority Waste
    • United States
    • Environmental Services
    • 1 - 100 Employee
    • Director of Information Technology
      • Feb 2023 - Present

  • GRIT Technologies
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • PROFESSIONAL SERVICES MANAGER
      • Oct 2013 - Feb 2023

    • Technical Account Manager, VCIO
      • Oct 2013 - Feb 2023

    • Project Team
      • Oct 2013 - Feb 2023

  • CTS Companies
    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • IT Services Technician
      • Oct 2010 - Oct 2013

      We do everything IT. http://www.cts-companies.com/ We do everything IT. http://www.cts-companies.com/

  • Telesat
    • Canada
    • Telecommunications
    • 300 - 400 Employee
    • Sr. Network Operations Technician
      • Jan 2005 - Sep 2009

      Provide services to GM in all aspects related to the operation and maintenance of their IDL and ISBN networks.; Produced and coordinated a multi channel - communications system for GM dealerships and corporate offices through out the United States, Canada and Mexico to disseminate information on product updates, automotive repair training, sales strategies and corporate announcements. Analyzed complex problems with procedures, equipment and services to find solutions and avoid problems before they occurred. Worked with a team of engineers, technicians and management to ensure maximum customer satisfaction. Developed procedures, training documentation and wiring diagrams to aid in efficiency and problem resolution. Improved network systems and documentation for ease of use. Show less

  • Tech Team Global
    • North American Support Center Specialist
      • 2003 - 2004

      Provided technical support to Ford Motor Company employees both foreign and domestic, troubleshooting a wide variety of software, hardware and network issues. Acted as a liaison between customers and local support groups for problem resolution. Fielded trouble calls from customers to resolve issues. Gained promotion to specialist after rigorous advanced training usually reserved for senior member of the team. Created procedures and documentation and trained other support analysts to help them become more productive. Obtained SME status for a range of services in a brief period of time. Show less

Education

  • Baker College
    Associate of Applied Sciene, Computer Systems Networking and Telecommunications
  • L'Anse Creuse High School - North
    High School Diploma
    1995 - 1999

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