Experience

Evolution Physical Therapy

• United States
• Health, Wellness & Fitness
• 1 - 100 Employee

• Patient Care Specialist/Medical Records Custodian

  • Sep 2018 - Present

  • Point person for all incoming, current, and previous patients for Hawthorne, Costa Mesa offices• Processor and distributor of all medical record subpoenas, requests, and invoices company-wide• Support/liaison as needed between VP/clinic directors and local/national sports organizations, charities, businesses • Point person for all incoming, current, and previous patients for Hawthorne, Costa Mesa offices• Processor and distributor of all medical record subpoenas, requests, and invoices company-wide• Support/liaison as needed between VP/clinic directors and local/national sports organizations, charities, businesses



Professional Physical Therapy

• United States
• Health, Wellness & Fitness
• 700 & Above Employee

• Regional Site Supervisor/Multi-Site Supervisor

  • Apr 2016 - Aug 2018

  • Responsible for front desk/administrative staff for all offices in Connecticut, and assisting regional site supervisors of New York offices (schedules, coverage, administrative task delegation)• Liaison between regional administrative director and administrative staff• Onboarding new employees: conducting interviews, providing hands-on training, and performing reviews• Daily reporting of patient retention, financials, product supplies to corporate/RCO office

• Patient Coordinator/Billing Specialist/Records Custodian

  • Nov 2013 - Apr 2016

  • Responsible for processing, invoicing, and distributing all records requests received from insurance companies, clients, attorneys’ offices, and treating physicians • Assign tasks to various employees to ensure the timely and accurate billing of patients• Schedule all current and incoming patients, and obtain all necessary documentation for treatment• Trained new hires in office procedures, patient care, and HIPAA compliance



Law Office of Piper A. Paul, LLC

• Paralegal

  • Jan 2010 - Jun 2015

  • Researched, analyzed, and interpreted all case-related documents and findings• Prepared and organized exhibit books, law office for clients and opposing counsel• Assisted attorney through hearings, client interactions and due process complaints • Researched, analyzed, and interpreted all case-related documents and findings• Prepared and organized exhibit books, law office for clients and opposing counsel• Assisted attorney through hearings, client interactions and due process complaints