Matthew Klein, MA

Principal Consultant at Charity Brands Consulting
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Location
Athens, Georgia, United States, GE

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Experience

    • Germany
    • Non-profit Organizations
    • Principal Consultant
      • Feb 2022 - Present

      In my current role I examine our client and partner relationships in order to optimize efficiency and outcomes. Through a combination of qualitative and quantitative data, I build operational pipelines to improve how we engage with clients while conducting comprehensive stakeholder evaluations to ensure strategic goals are reached. I use this process to knowledge to manage the intern team, heading up talent management, professional development, and employee experience while leading the team in project planning, account management, and deliverable development for C-suite level clients and partners. Show less

    • Consultant
      • Dec 2020 - Feb 2022

      I worked with corporate leaders across for-profit and non-profit sectors to create groundbreaking, $500M plus fundraising initiatives. Through a leadership role in our strategy team, I designed comprehensive strategic plans through stakeholder engagement and market research. In support of these efforts, I also led employee onboarding, development, and experience for all interns.

    • Strategy and Research Intern
      • Apr 2020 - Dec 2020

      I organized corporate outreach, client reports, and research initiatives for 300+ sales opportunities while conducting rigrous A/B testing to acheive communication plan outcomes. I designed 5-year strategic initiatives for $100M+ fundraising plans that included Marketing, PR Campaigns, media campaigns, sales, and fundraising

    • Research Assistant
      • Aug 2020 - Present

      Research Foci: Emerging Technologies, Training, DEI, Organizational Development I currently design and manage multiple interdisciplinary studies evaluating prosocial behavior, training, workplace collaboration and socio-emotional outcomes leveraging virtual reality. I have also created and maintained cross-departmental communication pipelines for qualitative and quantitative studies, communicating with both academic and industry stakeholders while managing lab member output and responsiblities. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Spartie Lab Research Team Lead
      • May 2019 - Present

      I help lead a team of undergraduates in developing research studies and designs. I also led projects that included refining, manuscripts for publication, editing academic articles prior to submission while optimizing these communication processes through close collaboration with team members. I co-developed study evaluating learning outcomes using financial literacy games in collaboration with Games for Entertainment and Learning (GEL) lab. Paper topics included avatars, embodiment, learning outcomes. Show less

    • Teaching Assistant Level 2
      • Aug 2019 - Aug 2020

      Teach 3 sections of 15-20 students. Responsible the implementation of effective teaching strategies around public speaking and communication through providing coaching and feedback on speeches.

    • Center for Avatar Research and Immersive Social Media Applications (CARISMA) Lab Research Assistant
      • Aug 2018 - May 2020

      Study development based around, avatars, nonverbal behavior, and emerging technology. My current work i based around emerging technology and emotional competency training. I used Vizard to program VR scenarios in Python, Motive to collect optical motion capture data, and Optitrack to export that data into Virtual Reality. I also help maintain the lab and perform data collection and management for different projects.

    • Teaching Assistant Level 1
      • Aug 2018 - May 2019

      In this position I teach Organizational Communication to 80+ students and help instruct a lecture of 250+ at Michigan State University. I helped develop an innovative teaching remodeling focused around integrating student perspectives, dialogues between professors and students, and applied learning. I have developed activities, lectures, and graded materials.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Summer Associate, Branch Experience and Training
      • May 2023 - Aug 2023

      My primary functions in this role were assessing and designing strategic plans to augment measurement across our division. This included designing strategic initiatives and operational plans in conjunction with stakeholders for assessing leadership development ROI that were implemented after my internship. I also worked to design and propose job analyses to reduce leader turnover in conjunction with organizational and DEI strategic objectives. I also designed tools and initiatives with long-term strategic goals in mind, though Creating assessments and strategic plans for assessing ROI for technology adoption and quantitative research best practice tools. Finally I proposed strategic initiatives for addressing operational needs across the entire Branch Experience and Training Department and to improve assessment of strategic communication ROI Show less

    • Insights Intern
      • May 2019 - Aug 2019

      I analyzed 400,000+ across 50+ Social Media Platforms for strategic insights. Internship culminated in a analysis and activation strategies for marketing and management. Insights drawn from findings currently inform content strategy used by the Brand Strategy Office at Michigan State University I analyzed 400,000+ across 50+ Social Media Platforms for strategic insights. Internship culminated in a analysis and activation strategies for marketing and management. Insights drawn from findings currently inform content strategy used by the Brand Strategy Office at Michigan State University

    • United Kingdom
    • Business Consulting and Services
    • 500 - 600 Employee
    • Brand and Marketing Intern
      • Jan 2018 - Aug 2018

      I was responsible for promoting client growth through collaboration, brand insights, and deliverables. I developed client facing content and spearheaded multiple initiative simultaneously including presentations and handouts for Fortune 500 clients including Netflix, British American Tobacco, Visa, and others. I assisted teams at other offices to complete multiple projects on strict deadlines and assisted in the development of methodologies to quantify altruism for Kantar's MotiveMix initiative. I helped drive internal projects around company culture after a merger by working with management and other employees. Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Quality Programs Specialist
      • Aug 2016 - Jun 2017

      I was responsible for providing policy analysis, consulting, and technical support to 25+ clients. I worked closely with the Vice President of Government Affairs as well as the Team Manager to interact with clients and provide hands-on support. I applied my research background to this job and have helped develop financial analyses and led areas of policy research. I have used this information to develop web content and presentations for clients. I was responsible for providing policy analysis, consulting, and technical support to 25+ clients. I worked closely with the Vice President of Government Affairs as well as the Team Manager to interact with clients and provide hands-on support. I applied my research background to this job and have helped develop financial analyses and led areas of policy research. I have used this information to develop web content and presentations for clients.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Writing Center Tutor
      • Aug 2014 - May 2016

      Instructed students in scientific and humanities disciplines in writing papers and presentations, tutored in MLA, APA, and Chicago Styles. Instructed students in scientific and humanities disciplines in writing papers and presentations, tutored in MLA, APA, and Chicago Styles.

    • Managing Editor
      • Aug 2013 - May 2014

      I helped lead a team of 20+ students to meet a long term deadlines developing and managing a yearbook. I worked directly with my team members, leading from below by providing conflict resolution and mediation. I helped lead a team of 20+ students to meet a long term deadlines developing and managing a yearbook. I worked directly with my team members, leading from below by providing conflict resolution and mediation.

Education

  • Grady College of Journalism and Mass Communication, University of Georgia
    Doctor of Philosophy - PhD, Mass Communication/Media Studies, Department of Advertising and Public Relations
    2020 - 2024
  • Michigan State University
    Masters, Communication and Media Studies
    2018 - 2020
  • Berry College
    Bachelors, Psychology, Philosophy
    2012 - 2016

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